My client walked on her treadmill without it turned on which makes it hard and good exercise but then when she tried to turn it on and use it properly it would not turn on at all. Turned it off and on a couple times, unplugged and replugged. What do you think the problem is?

If the NordicTrack E 3000 belt won't turn, there are a few things you can check to fix the issue:

1. Power source: Make sure the treadmill is plugged in and the power switch is turned on. If the treadmill is not receiving power, the belt will not turn.

1. Safety key: Check that the safety key is properly inserted into the console. The treadmill will not operate without the safety key in place.

1. Belt tension: Check the tension of the belt by lifting it in the center. The belt should lift about 2-3 inches off the deck. If the belt is too loose or too tight, adjust the tension bolts at the back of the treadmill.

1. Lubrication: Check the belt for signs of wear or dryness. If the belt is dry or worn, it may need to be lubricated or replaced. Apply a silicone-based lubricant to the belt if needed.

1. Motor: Check the motor for signs of damage or wear. If the motor is not functioning properly, it may need to be repaired or replaced.

1. Circuit breaker: Check the circuit breaker on the treadmill. If it has tripped, reset it and try again.

If none of these steps resolve the issue, it may be necessary to contact a professional technician for further assistance.

Hi, it may be stuck, try and force move the belt safely. if it moves turn it on again and try to start it, Be sure it has power and using the correct cables, make sure the security key is in it, make sure its setup properly without obstruction.
Good Luck
Mr.Mike

Dear Sir:

I hope you are very well, in union with your family.

Thank you by your request, and I will help you inmediately.

Please follow the next step with very carefully:

• 1

Makesure that the surge protector being used is properly grounded(Very Important) and turned on.Check that the treadmill power cord is properly plugged into the surgeprotector.

• 2

Checkto see that the key is inserted in the console.

• 3

Checkthe circuit breaker on the frame near the power cord. If the reset/off circuitbreaker has tripped, wait 5 minutes and then reset the breaker by pressing theswitch in.
4)Check the circuit braker panel house, and reset.
Static Shock Problems:

Many people face a conundrum when using a treadmill. The problem is that a treadmill has you walk or run in a motion that causes you to build up an electrical charge on your body while you are exercising.
The problem if you are swinging your arms, you are totally isolated from any common ground so the charge just builds and builds and many discharges have been measured above 30,000 volts.

You may say, how in a frost-covered hell can I build up 30,000 volts on my body without killing myself? Good question and it has a good
answer...there is very little amperage. It will pop you good when you do ground and sting but it won't hurt you.
The problem is that it can damage the treadmill's electronics if it is not properly designed and we still see poor designs in this respect

If you don't like getting popped or if your treadmill is shutting down or going crazy, there is a fix. You can ground yourself to keep the electricity from building up on your body.

We now have wrist grounding straps that can be reused and attach to the frame of the treadmill without causing any markings and do not require any permanent modification to your treadmill. You can find them in any online catalog by electronic sales by searching for Grounding Strap.

Thank in advance, sincerely. God bless you.

If you need further assistance, please contact us.

E.CUADRA
MANAGUA, NICARAGUA. C.A.

From the manual: Troubleshooting
Symptom: The walking belt slows when walked on
a. If an extension cord is needed, use only a 14-gauge general purpose cord of five feet or less in length.
b. If the walking belt is over-tightened, the treadmill performance may decrease and the walking belt may be permanently damaged. Remove the safety key and UNPLUG the power cord. Using the 3/16" allen wrench, turn both rear roller adjustment bolts counterclockwise. 1/4 of a turn. When the walking belt is properly tightened, you should be able to lift each side of the walking belt 3-4 inches off the walking platform. The center of the walking belt should just touch the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert safety key and run the treadmill for a few minutes. Repeat until the walking belt is properly tightened.
c. If problem persists, contact customer service.

If it does this while you are exercising it is one of two problems. First make sure that the walk belt is adjusted correctly( you should be able to pick up the outer edge of belt about 1.5 inches), if the belt is tight enough, then remove the front cover ( 3 screws at fron and 2 or 3 under), start the treadmill with cover off and watch as you walk, see if the drive belt(small one going from motor to front roller),is still turning after you try to STOP the walk belt with your feet. If the drive belt still turns, see if the front roller stops but the drive pully (other end of drive belt)still turns. If so you need a front drive roller assy. Od if the belt(drive) quits while the motor stays running, adjust the motor, or replace the drive belt.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

This definitely sounds like the drive motor. One way to check is to remove the drive belt and run the motor without the walk belt connected. Obviously if you still have the noise it will be a motor issue. If not then it will be one of the 2 rollers. Good Luck! Tim

You need to replace the walking belt.