BAD KETTLES IN THE LAST YEAR I PURCHASED ONE G.E. ELECTRIC KETTLE, WITHIN 6 MONTHS I HAD TO RETURN IT BECAUSE IT WOULDN,T COME ON . ITS ABOUT THE SAME AMOUNT OF TIME AND MY KETTLE WON'T COME ON AGAIN . I WAS TOLD BY WAL MART THAT I COULDN,T RETURN THE SECOND BECAUSE I DIDN'T HAVE MY RECEIPT. I DIDN'T SAVE MY RECEIPT BECAUSE I THOUGHT THE KETTLE WOULD LAST LONGER THAN 6 TO 8 MONTH.THANKS BRENDA

What a crazy over-complicated kettle!
Disc element kettles do tend to have a limited life that is a small fraction of the lifespan of standard kettle elements. The ones I have had usually only last until the guarantee has expired. To discover whether it is the kettle or the base it will be necessary to use a multimeter to check the supply from the base.

Hi Colin, These days some folk would say you were lucky to get 18 months! Cut your losses and buy a cheap and cheerful one!

Take back to shop where purchased from!

Have you tried using it on a different socket outlet ? Possibly there is a problem with the wiring at this socket.
If the electricity supply "trips" at the consumer unit it is either the RCD which trips due to e.g. the base of the kettle becoming wet or alternatively the MCB tripping due to an overload which shouldn't happen unless there is a fault in the kettle.
When you got a replacement kettle presumably they replaced the base also?

Either the switch or the wire had a bit of a meltdown. The problem isn;t fixing it , it is getting the right switch. Delonchi is not that bad for support so they might be able to get the switch if you can replace it yourself. If you have to send it away then it may not be worth fixing it if you have to pay shipping etc.

I'd be tempted to bypass the switch and just unplug it like other kettles when it boils.

I broke down and bought a third kettle.... NOT a Cuisinart this time

take it back as a giftand the giver did not give you the receipt.

The Tea Kettles have a 3-year warranty - if you are within the 3 years, call Cuisinart for an in-warranty replacement. 1-800-726-0190. No one sells the handles separately, so if you are out-of-warranty, you will either need to screw it back on or buy a new tea kettle.

this same thing happened to me