Phaser 8400 My Xerox 8400DP is making strange noises when printing. Also, the front Manual Feed tray is broken. I used a company called Itezen in the past (yes, I know, there were some issues with them, but they did a great job for me twice at unbelievable prices - and their last repair is still working 2 years later). They don't seem to be around any more. Does anyone know of anyone who similarly would be able to fix these older printers (this one is about 6 years old) at reasonable prices?

That normally indicated a heating issue with the print head. Could be the printhead itself or an issue with the electronics module providing the source voltage for that heater

What you can try is going onto the Xerox.com site and loading what is call Jet Substitution it will change the ports being used.
That could help.
Load it to your laptop and then run. Sometimes helps.
Unfortunatly that is a very expensive print head.

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iTezen.com is Now offering Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer at a flat rate. Basically we repair any problem you may be having with your Phaser Printer for a flat rate. The flat rate covers cost of parts, labor and travel expenses. The flat rate is all you will pay to get your printer back in order. No hidden fees or charges. We show up! We Repair it. You pay us the rate for you model.

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MODEL: Xerox Phaser 8200 Color Printer Repair - $159
MODEL: Xerox Phaser 8400 Color Printer Repair - $179
MODEL: Xerox Phaser 8500 Color Printer Repair - $199
MODEL: Xerox Phaser 7700 Color Printer Repair - $209
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POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: Fixed! Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
necessary.
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt

Want to resolve your printer issues online then, dial Xerox Printer Support Phone Number1866-877-0191 anytime as you like. For further Info Click:https://goo.gl/Co2Bom

37,066.48:10301

It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

There is a flag sensor on the registration assembly that is possibly broken.

The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?

Not a problem, but turning it off causes the machine to do a setup, which then purges the ink supply and is very wastful.