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Brendan Posted on Aug 11, 2012

My KitchenAid Dishwasher door won't stay closed. It keeps popping open after a few seconds.

3 Answers

Anonymous

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  • Posted on Jul 12, 2013
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I experienced the same problem after my tension cables broke. The door fell open with such force that it bent the hinges a little. If you've replaced the tension strings (which you should do every 5-8 years) then you don't have to replace the latch. I did and it didn't solve the problem.
Here's the solution:
Put a towel at the bottom of each side of the door by the hinge.
Push the door closed a couple of times to bend back the hinges.
Remove the towels and you're back in action.
Good luck

  • 3 more comments 
  • Anonymous Jul 12, 2013

    I experienced the same problem after my tension cables broke. The door fell open with such force that it bent the hinges a little. If you've replaced the tension strings (which you should do every 5-8 years) then you don't have to replace the latch. I did and it didn't solve the problem.
    Here's the solution:
    Put a towel at the bottom of each side of the door by the hinge.
    Push the door closed a couple of times to bend back the hinges.
    Remove the towels and you're back in action.
    Good luck

  • Anonymous Oct 09, 2016

    Thanks crusty. I had the same issue and your solution was the last thing I tried that finally worked for me. At first I I didn't understand where to put the towel.

    Let me help those that misunderstood like me.

    I noticed when I re-installed the cable, there was a gap at the top between the seal and one side of the door. So the door is pulled away from the opening.

    If your door forms a 90 degree angle in the open position. When the tension cables broke and door fell freely, the hinge bent and the door is theoretically at greater than 90 degrees.

    So you have to bend it back to 90 degrees.

    In order to do that you have to a put one towel on each side between the dishwasher opening and the door right above each hinges. Now push the door closed. The towels will hold the bottom while you push top allowing you to bend the hinges back. Saved me $110 on new hinges or probably buying a new dishwasher for that price.

  • Gerald Holland
    Gerald Holland Jan 14, 2019

    The upper rack was overloaded and when I load the heavy stuff in the rear of the upper rack the door stays closed.

  • Aaron Melgoza Jun 14, 2019

    @crusty, you are the crust!! Towel trick worked like a charm. I was about to order door latch, etc..... Thanks

  • Annie Ritter
    Annie Ritter Jun 22, 2019

    Towel trick did the trick!

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Scott

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  • Posted on Dec 12, 2013
Scott
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Lower the top rack to it's lowest setting. We set the rack high to accommodate large dishes below, but when the upper rack was loaded and overloaded at it's highest positional setting it would rest against the door and eventually push it open during the cycle.

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Steve S

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  • Posted on Oct 28, 2013
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After checking the solutions above and not resolving the issue, I acted on the hunch that something is misaligned either because thermal changes or my kids slammed the door too hard. I used 2 spring clamps to hold the door closed and ran the dishwasher through its full cycle. After the cycle had ended, the problem was resolved.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 07, 2009

SOURCE: KitchenAid Dishwasher Door Pops open during cycle

The problem seems to be the loosening of the screws that hold the interior stainless steel skin to the door frame--not the latch.

With the door in the open position you should find a total of twelve screws (5 on each side and 2 on top at each side of the latch). The screws have a particular type of head which may require a trip to the hardware (its a $1,000 dishwasher take the time to get the right screwdriver). They are called TORX screws the size on my dishwasher was a T 15. These type of screw heads were designed to fit automated torque drivers at the factory that set the screws to the proper tension. So some care should be given when you retighten them. Turn until the screw is snug and there no movement of the inner door skin but don't over tighten. Giving it that extra 1/4 turn can be enough to strip the screw out and create a bigger problem.

Yes--you shouldn't have to be doing this to a KitchenAid appliance that cost this much--but I suspect that this will become a feature of periodic maintenance. The heating and cooling generates enough movement that overtime these screws work themselves out. My wife who was the once to make the right diagnosis noticed that the screws at the bottom were almost entirely out.

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David

  • 177 Answers
  • Posted on Jun 13, 2010

SOURCE: 23 in. Novotronic G841 Built-In Dishwasher: the door on my miele G481 built in dishwasher won'...

hi,

you need to adjust the door tension springs which is by a screw each side of the hinges on the plinth of the unit at the front. There is a symbol of a spring to show you which screws to release. do them evenly and the door will not spring up,

Anonymous

  • 1 Answer
  • Posted on Nov 27, 2009

SOURCE: 38 year old kitchenaid KDI-16 imperial dishwasher

yep you can just get springs from lowes or home dept or your local hardware store; they're often in with the hardware (i.e., screws) and not plumbing. remember that the springs need to stretch out a bit, too; so you may end up buying springs that look shorter than they should, but they eventually habituate.

Sam

  • 3247 Answers
  • Posted on Aug 22, 2010

SOURCE: Our Kitchenaid dishwasher model #

The problem you have already identified could be the door switch is not closing when you shut the door. Please confirm your dishwasher is KUDP02I (i and not 1).

One way to check is find out the door switch on the door panel and start the dishwasher with the door open and the switch pressed carefully with a small screw driver.

The door switch is item 12 in this panel assembly It will be normally pushed by the door latch.

Now coming to the door not aligning properly. This needs to be fixed. This dishwasher has two door balancing springs on each side. See the body assembly . Parts 9, 18 and 24 make sure the door is sitting properly. These will need to be adjusted to make door movement correct. Also check the condition of the door gasket (item 3) to make sure it is sitting smooth.

Hope all this helps.

Anonymous

  • 3 Answers
  • Posted on Jul 27, 2011

SOURCE: My kitchenaid dishwasher won't stay shut. It pops

Check that there isn't something still in the very back of the rack (top or bottom) that's sticking out and keeping the rack from sliding all the way in. Similarly, if the problem goes away when you take the racks out, the problem is with the racks. Otherwise, it's the latch: either the eye (attached to the top of the machine) is bent/broken, or the hook (inside the top of the door) is broken. Good luck.

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