Two weeks ago my blackberry went blank, will not charge up and the only sympbol is a battery with a line through it. I have replaced battery and it still shows the same symbol.
I have the same problem, anyone know how to fix?
SOURCE: blackberry wont turn on just shows red line through battery
just put a piece of paper on the top of the battery (the part where u push it down) it shows the battery with a red line slashed across because its too loose...
it worked for me!
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I just had the same problem, but i had gotten batteries switched and i switched back to other one and it seems to work fine, so make sure you have correct battery and make sure it contacts right!! hope this works!!
I had the same problem. At first I was able to change the battery with another old battery I owned and that worked fine. But then it happened again and changing the battery again would not help. I tried calling T-mobile and they said I needed to bring it in to a T-mobile store for them to see it first hand and for them to try a new battery. The tech at the store was not shocked to see the symbol and contacted T-mobile support who quickly agreed to replace the device at their cost.
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