My VTech 2461 cordless phone is stuck on Pulse

There's a TONE/PULSE switch on the bottom of the unit. Switch it to TONE.
If you need one, you can download a copy of the VT2461 manual here.

There's a tone/pulse switch on the bottom of the base unit. If you need a manual, you can download one at
http://vt.vtp-media.com/ecp/documents/product_Product/1249/UserManual/2839/vt2461_manual.pdf


http://vt.vtp-media.com/ecp/documents/product_Product/
1249/UserManual/2839/vt2461_manual.pdf

There's a switch on the bottom of the base unit to switch between tone and pulse. It's marked "18" in the illustration on page 6 of the manual at
http://vt.vtp-media.com/ecp/documents/product_Product/1249/UserManual/2839/vt2461_manual.pdf

From what I understand the unit does not have Pulse capability. Most phones do not anymore.

HI, To switch back to tone dialing, hold down the SELECT button for couple of seconds. The display on the base unit will read PU indicating pulse dialing. Now press and hold SELECT to change it to TN (Tone dialing).
thank you,
vijay

Here are the instructions for one vtech phone (may not be quite the same as yours but may work or give enough hints for you to figure it out):
Press PROG.•
Press ? or ? until the screen displays DIAL MODE: and the current setting.
Press SELECT. The current setting blinks.
Press ? or ? to select TONE or PULSE.
Press SELECT to save.

hold the select button down a few seconds until you'll see a 'tn' on the readout. this sets it to tone. hold it down again and it will set back to 'Pu' for pulse. i figured this out by accident. the losers at vtech never answered my question.

http://www.vtechphones.com/vtechui/support/manual.cfm?manualID=373

I found a solution that fixed this problem (at least for me). On the vtech site they said to unplug the base unit for at least 5 minutes. Previously, I had only unplugged the base unit for a few seconds. This time, I left it unplugged for about 10 minutes or so and when I plugged it back in, everything was working fine. Apparently there is some sort of capacitor that must discharge long enough to completely remove power from the circuitry.

Good luck and I hope this works for you!

jimmackey

were you ever able to register the additional handset? I have the same problem with 4 handsets, one broke and I bought 2 new vt2420 handsets. The unit wont register handset #3 (the one that broke). Would love to know if you were able to resolve the issue?