Will not assign IP address

Blue Sky IT Strategies

• 132 Answers
• Posted on Mar 31, 2009

SOURCE: My router DI-624 does not get an IP address

Is the M2 LED light on? That's a light that tells you if a problem exists with the hardware itself.

If you connect the laptop directly to the modem does it connect okay? That will tell you whether it's your laptop and cable that might be the problem.

If it does connect okay with just the laptop and modem in the mix try these steps:

-disconnect the modem from your laptop
-double check that your laptop has no static IP info on the network card including a gateway or DNS settings
-power off your laptop and the router
-connect the laptop to the router (port 1 on the back)
-disconnect the router from the modem so only the laptop is connected to it
-power on the router
-power on the laptop
-make sure a green light appears on the front for port 1
-type in ipconfig /flushdns at a command prompt
-see if you can ping the default IP address 192.168.0.1
-if you can, see if you can connect to the router console
-if not, hold the reset button in for 10 seconds and release
-wait for the router to come back to green lights
-reboot your laptop
-try to access console menu again

If your laptop doesn't work when connecting directly to the modem, we can take other troubleshooting steps together.

Let me know how it goes and if it works don't forget to rate this solution! :)

SOURCE: DIR-655 does not allow Avaya VOIP phone to work

You need to check the DHCP configuration on your router. Also try setting up a static IP on your VOIP phone & try.