I installed the driver for my new samsung L100 digital camera on my daughter's computer and was able to connect via USB just fine. On my computer the driver installation completed but windows xp professional doesn't recognize the device. In device manager the device is also not recognized and properties states no driver installed. In check-it diagnostics it states the device failed renumeration. I uninstalled and reinstalled the driver several times. The card reader in the same USB port connects fine.
Hi -
Have you tried another USB port? Sometimes, they can act goofy.
Also be sure your anti-virus isn't blocking any part of the installation.
Here is a link to the Samsung troubleshooting guide for your camera.
You can probably download the most recent driver from that website as well.
Perhaps they have a better or newer version than what came prepackaged
with the camera (just because a camera is a new purchase does not mean
the software it came with is the most updated).
http://tinyurl.com/5zsvwd
I run WinXP home edition, so I am not familiar if there are any differences in the professional version regarding software installation....
Good luck!
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I have the exact same problem. The Samsung people had me install a Windows service pack and updates which didn't change anything. Another Samsung person said go to "Removable Disk" under My Computer, DCIM folder, 100SSCAM and save to a folder. Can't - when I go to My Computer, Removable Disk, it says insert something into the G drive. I don't know what to do. The camera is attached when I do this which is what they told me to do.
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