It sounds muffled and distorted but not the music
Headphone jacks on mp3 players are extremely sensitive, easy to damage. Start by trying a different set of headphones. If that fails, you may need to replace the player b/c the jack itself is at fault. Are all sounds sounding "scratchy"?
-Tha Mp3 Doctor
Have you tried any other headphones? Check the jack for corrosion possibly..
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vidoes have no sound
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