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The fault is with its disc loading mechanism. Contact any service technician. Disk is not loading properly into the system. A loose loading belt, or a broken gear wheel can be the cause. http://electronicshelponline.blogspot.com/
It sounds like it's a position sensor issue, either the player is not detecting the cd's in the carousel or it's not detecting which position it's in. Try looking for a sensor and cleaning it with some isopropyl alcohol and a Q-Tip.
As long as the cd hasn't caused any other damage to the electronics or mechanics of the player, it should be an easy fix. First, open your carousel then unplug the player to avoid shock. Remove the top lid of the player via the screws on the exterior holding it in place. From there, the stuck CD should be right there for you to reach in and remove. Hope this helps!
This has just happened to us. Often when the changer tries to select a CD on random play, it somehow knocks one CD off the carousel, usually on top of the other 5 CDs and then you can retrieve it easily. This time it knocked it down behind the carousel so the drawer could not close. We left the drawer open, carefully took the player out and tipped it upside down and then tipped it forward. We then closed the drawer while it was still upside down and then turned the player back up the right way. The loose CD fell onto the carousel and we could then open it and retrieve the CD. No damage to either CD or changer and we are now listening to music again!
Does anything at all appear on the control panel? Is it possible that it tried to print the report and then jammed? Does it give you the normal beeping error sound at all or just not respond to buttons?
Are you able to do press the number of copies or any other buttons working?
CD PLAYER WILL RESET BY ITS SELF WHEN MAINS SWITCH IS PUT ON, SOUNDS LIKE YOUR MECH IS JAMMED TRY TO FIGURE OUT WHICH GEAR UNLOADS THE PLAYER DRIVE AND ALSO UNLOAD MANUALLY
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