LG RH397H DVD Recorder Logo
Philip Jeffries Posted on Aug 06, 2012
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Can't play USB MP4 on LG RH397D

The RH397H will play AVI files well, but not MP4. Is there a software update?

1 Answer

Cindy Wells

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • LG Master 6,688 Answers
  • Posted on Aug 06, 2012
Cindy  Wells
LG Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: May 31, 2008
Answers
6688
Questions
0
Helped
3532501
Points
21745

The LG RH397D only supports MP3/WMA/JPEG/DivX image and audio files from a USB drive. There is no firmware update that changes the supported file types. You will need to convert the MP4 to a supported format. The manual for the RH397D is available from LG: http://www.lg.com/au/support-product/lg-RH397D# /

I wish that I had better news for you.

Cindy Wells

4 Related Answers

Anonymous

  • 6 Answers
  • Posted on Mar 28, 2011

SOURCE: what kind of DivX files

PLAYABLE CODEC FORMAT
files DIVX3xx - DIVX4xx - DIVX5xx - XVID - MP43 - 31VX
PLAYABLE DivX file -.avi,.mpg,.mpeg

Ad

Anonymous

  • 3 Answers
  • Posted on Dec 24, 2010

SOURCE: lg rh397d and the hello lcd just keeps playing but

Problem is caused by unstable 12v supply to HDD.

To fix you need to replace the 1000uF 25V capacitor in the power board. The failing capacitor has a expanded casing and there was two of these in my daughters unit.

Worked OK once I replaced the 2200uF and the 1000uF capicitors.

GDW

gopakumarg43

The Knight

  • 76851 Answers
  • Posted on May 31, 2012

SOURCE: I can't play MPEG-4

Refer to its user manuals' specification sheet. You can see all details about the formats that this player can read.

Anonymous

  • 31 Answers
  • Posted on Jul 15, 2012

SOURCE: i have a fat32 usb stick with but the bd370 could not play the movie

resave the file to your computer, and reformat using NTFS. retransfer to the stick, and it should work after that.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers

Sanyo tv avi unsupported file

Maybe you have reported that AVI and some other formats not supported by Sony TV, in this case how can we play AVI files on Sony TV from USB flash drive? Please don't worry, now we will share the best AVI to Sony TV converter - Pavtube Video Converter with you, which can help you to convert AVI files to Sony TV USB supported format, and then you can play videos on Sony TV with compatible format.

Reference: Watch MP4/AVI/MKV Files on Sony TV from USB
0helpful
3answers

Can't play avi videos usb

Hello to all. Have twin boys staying over the holidays and they wished to view movies when they went to bed. have Polaroid 32" P32LED12 fitted to their bedroom. The tv is ok for playing dvd through it but when on using the usb drive with movies on it, it came up Invalid or Unsupported file. Have tried different movies with different formats and came up with nothing to play. So got myseld a video converter program: Wondershare video converter ultimate. On looking at the booklet from Polaroid, it says MPEG1.2, but although on converting the film to this format, the film broke up. So I took an AVI trailer and converted the trailer to all the formats on the converter and stuck this on the USB and stuck it into the tv. Out of all of them, i found that the converter format was VOB DVD FORMAT in this coverter. The film did not break up and the sound great. The film sizie was a bit smaller in frame size but this can be increased. What the converter showed after the conversion was: DVD-Video/ Format: VOB. Video Codec: MPEG-2/ Audio Codec: MPEG-2 audio. There is a settings on this converter at the lower right corner, but you can fiddle with this yourself. But to finish with, I have tried most of the films with different formats and could not get them to work on this tv, so get yourself a video program converter, put in laptop or pc and convert film to VOB. Hope this helps as there is nothing in any help on google for this tv.
0helpful
3answers

My LG DP122 will play some AVI files from a USB device but not others.

figured this out, lg dp122 uses DivX Home Theater profile, so the technical specs of the video must match that.
Those specs can be found here: http://www.divx.com/files/DivX-Profiles_Tech-Specs.pdf
0helpful
5answers

Does sinotec dvd player 8150 play mp4

Will DVD Players play MP4 files?

As we know, most old DVD players only support DVD video on DVD disc, they cannot play any video file not to mention MP4 file. Later, some DVD players can play video files on DVD disc. Even later, many DVD players come with USB ports, users can attach USB drive to it, and it can search and play video files on it. However, the video formats they support are very limited. Because DVD video is some kind of MPEG-2 video, this format is supported by nearly all DVD players. MP4 is newer than AVI format, some players doesn't support MP4 but support AVI. Hence, to play MP4 on DVD Players, we suggest you convert MP4 file to DVD-Players-sensible formats like the MPEG or AVI format.

To solve this issue, read this guide: http://www.faasoft.com/articles/can-dvd-players-play-mp4.html
2helpful
2answers

I have a LG DV6H which I just got. I plug my external drive and I notice that not all my movies are showing on the drive. Most are MKV files. Do I need to do a software update or something.

Yes you need to convert it. LGDV6H wont play mp4. IT plays well mkv, avi and other formats.You will have to convert files to mkv to play and its very easy. Download mkvtoolnix from http://www.bunkus.org/blog/ and use the program mkvmerge. add your files and mux it. BEWARE after adding and before muxing please select each track and go to 'extra option' and select in compression 'none'. Then mux it and play the mkv file. Trust me it works. It has worked for me.Even mkv files that wont play can be muxed again with the previous settigns and then it plays. Its taht simple.
2helpful
1answer

In my samsung chat 3353 mobile I am unable to play mp4. avi video files etc. please provide me softwares, apps to play the same

Hi, the mp4 files playback depends on the phone pixels and the fps(frames per second). The mp4 files with high quality has more pixels resolution and fps.

I suggest that you use the' Free Studio converter' to convert any kind of files to .mp4 format with required quality.
1helpful
2answers

Sony Vegas Movie studio 8.0 - I put in pictures, video and music, but only the music plays. No video or photos appear when I play the video

Because Sony Vegas support WMV, MPG (MPEG-1, MPEG-2, MPEG-4), MP4, MOV, ASF, SWF, FLV, etc. It doesn't support .avi format. So I want to know your video files format.

If ur video file format is .avi format or other video format that Sony Vegas doesn't support. We need convert AVI files into WMV, MPG, MP4, MOV supported by Sony Vegas. AVI to Sony Vegas is a good solution to import AVI to Sony Vegas for editing.

Video Converter Platinum is the most advanced AVI to Sony Vegas Converter software which can convert HD videos (inc.HD TS, HD MPG, HD MPEG, HD MP4, HD AVI), TOD, MOD, MTS, AVI (DivX, Xvid, etc.), QuickTime Video, 3GP, VOB, etc to Sony Vegas.

Free Trial:
http://www.4yousoft.com/video-converter.htm

Good luck~~
1helpful
2answers

I cant play a cideo

The viewty will play .avi (divx) and MP4 files providing the display resolution is not above 320x240. If the the display resolution is above this for either format, you will receive a "file type is not supported" error. Please be aware that the viewty CAN play Divx .avi, Xvid .avi, .3GP and MP4, but only if they are not above that resolution.
1helpful
1answer

To play *.avi extension media files

JUNE - no they is not the phone will play only converted or compress files like .mp4 or .3gp files.

GUEST - you will need to update your computer

GUEST - only .3gp file and .mp4 will work

Not finding what you are looking for?

1,242 views

Ask a Question

Usually answered in minutes!

Top LG Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Kolbrun...

Level 3 Expert

1228 Answers

Are you a LG Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...