Hello sorry but this model does not record phone calls the model that records is http://www.tvps.com/Products/Dictaphone-2751-Standard-Cassette-Dictator---Pre-Owned__DI-P-2751.aspx using and adaptor http://www.tvps.com/Products/Dictaphone-878857-25MM-Telephone-Recorder-Adaptor---Pre-Owned__DI-P-878857.aspx
Only the hand microphone can be used in the jack. You can get a telephone record adapter for about $25 to manually record phone calls.
Hello the Dictaphone 2740 does not have the option for telephone
record or conference recording you need the Model that is really similar to the
2740 the model is 2750 this model has telephone record option and conference
record capable.
Note: for telephone record you need to buy a separate
adaptor like this ECS-DPRC
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