Dell Inspiron 8500 Notebook Logo
Posted on Dec 15, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dell desktop running windows XP

I have a dell desktop computer running windows xp. Starts up fine winodws starts booting up then screen goes black. I tried starting in safe mode, which it did but the screen was still black, just said safe mode at the bottom. Nothing comes up when I right click. I can use the buttons on the monitor to bring up the main menu for the monitor screen and have reset it to factory settings. Still black screen

  • 1 more comment 
  • MrsH81 Dec 15, 2008

    Thanks for the comment but neither right or left clicking does anything

  • MrsH81 Dec 15, 2008

    "old" I guess, I bought it in 2004 I think.

  • MrsH81 Dec 16, 2008

    The problem is now fixed. After using F8 I chose "Last know good configuration" and it fixed the problem. thanks to all who help.

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Expert 237 Answers
  • Posted on Dec 15, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Nov 16, 2008
Answers
237
Questions
1
Helped
89599
Points
546

You should be left-clicking when the option for safe mode comes up...

  • 2 more comments 
  • Anonymous Dec 15, 2008

    Is this an old or new computer?

  • Anonymous Dec 15, 2008

    Is this an old or new computer?

  • Anonymous Dec 15, 2008

    The problem may very well be with your monitor. Try to plug your computer to a different monitor and turn it on that way. If it turns on, then you'll know to get a new monitor. If it does not, then you may think about getting a new graphics card.

  • Anonymous Dec 16, 2008

    Great!

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

NTLDR missing on XP desktop

NTLDR is the boot loader for windows XP. This is the part the kick starts the entire process of XP loading. It is located at C:\NTLDR One of the easier ways to fix this is Either boot in to the recover console from a Windows XP disc, or download Hiren Boot CD, burn it to a disc. Insert the CD into your Dell and reboot the computer. Note you may need to enter BIOS and enable boot to CD/DVD. Once at the Hiren menu, select Boot Mini XP. Once the Mini XP loads you can copy NTLDR loader from the mini xp to your C:\ drive. Then remove the disc and reboot the computer.
0helpful
1answer

It's a dell monitor e2010h and it starts up then runs post op then it goes into a black screen and a cursor

That is the computer problem, try booting in safe mode to see it works OK, if it does, you can try uisng system restore to take it back the known working date before the problem start.

Hit F8 key while booting up if you use XP.
XP: http://support.microsoft.com/kb/315222

WINDOWS 7: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
0helpful
1answer

Dell Dimension 4700 desktop. Turn computer on, go...

try to disconnect, stretch the master cable of Hard drive and then connect it.

0helpful
1answer

Gx270 Willnot boot in to winodws xp

sounds luike you might have had a virise and its wiped somonthing it souldint have out you can save your things in safe mode and re do the os (reinstall windows ) if you recantly conected hardware to then unistall and disonect it then retry it
0helpful
1answer

Goes On ..Then Goes Black Screen I have 2 GX280s. One failed the other day after 2 years use. The BIOS screen appeared then it all went black. About every 10th attempt to get it going, it works and boots...

have you tried booting in safe mode? When it starts press F8 and select "Safe Mode" or "Last Known Good Configuration.". On that 10th try you do get it to come up make sure you install all updates for your computer. Then you can put int he Optiplex disk from Dell and run some diagnostics.
1helpful
1answer

Dell Dimension 4600 stalls during boot

Turn the computer's power on.
Immediately put the original Windows XP CD into the drive.
Tell the computer to boot from the CD (not from the hard-drive).
Does it start to boot from the CD?
Do you get as far as the "repair/install" boot-screen?
If so, your basic hardware is OK, and turn your computer off,
rather than choosing "repair" or "install".
Then, it's probably either the hard-drive that is failing,
or the installed copy of Windows XP is fuddle-duddle-ucked up, so that it cannot finish the "Windows startup" processing.
0helpful
1answer

Dell latitude d600 screen goes black during boot

ok after you have booted in safe mode do a restore to a date just before the last day it worked properly and try that restore is found here

start/programs/accessories/system tools/system restore

hope this helps
0helpful
1answer

Very slow boot

Bruce, the Dell OptiPlex GX260 normally will be equipped with a PC133 DDR1 128MB RAM module. It is recommended that you upgrade to higher memory bus DDR1 memory module, for example, 512MB/1GB DDR 1 running on 266 MHz to 533 MHz.

Hope this helps. Make sure u come back here if u still have further request.
0helpful
1answer

Trying to restore dell 4400 and cannot get to a dell screen for f-12

If you boot from the XP CD and choose the first repair option it will load to a DOS prompt. From there type "chkdsk /r" and press enter. This will run checkdisk on your hard drive and repair any problems that it finds. It will take 45 minutes or more depending on the size of your drive. Once it finishes type exit to reboot and remove the CD. Your computer should boot normally.
0helpful
1answer

Blank monitor

Hi,
To resolve the problem,do the following step,
1. Power on the system
2. At dell logo screen before windows xp starts to load tap on the F8 key slowly 5 to 8 times
3. Select safe mode
4 Hit enter on the next screen and logon using the administrator or your name
5. Do the system restore, when you have logged on, this would return your system back to the date when it was working fine
6. To system restore
click start>all programs>accessories>system tools >system restore



Thanks
proton
Not finding what you are looking for?

249 views

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...