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Anonymous
Anonymous Posted on Sep 23, 2017
Answered

Door lock - controller

Hi There,

Did you ever get an answer for your problem? The door of my washing machine will not open either and I have tried everything. A repair man came to check it out and apparently it is the controller which will cost me $520!! I bought the machine 2 years ago - come on. So I am hoping it might be somehting else....

txs

Answer This Question
  • dfwhip Dec 31, 2008

    I have the same problem. Yesterday, we did a load of wash, and now the door is locked. It doesn't seem to be going through the spin cycle. Anyone else figure out how to unlock the door?

  • dfwhip Dec 31, 2008

    I have the same problem. Anyone figure this one out yet?

    David

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1 Answer

Chris Huff

Chris Huff

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  • Whirlpool Master 6,289 Answers
  • Posted on Sep 23, 2017
Chris Huff
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Control board sends power to door lock and unlock door. Control Board is most likely the problem. Have you tried unplugging machine for 5 minutes and then plugging back in?

5 Related Answers

Slinteriors

Sonny Berry

  • 8617 Answers
  • Posted on Mar 27, 2008

SOURCE: Whirlpool AWM312/3 Front Loader Washing Machine - not spinning

I would recommend getting the service manual for your model as some models have clutches that control spin and others have belts. The service manual would be the best route if you are planning on repairing this yourself. If you would like the service manual let me know and I will post a link to where you can get one emailed to you.

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Anonymous

  • 1 Answer
  • Posted on Sep 21, 2008

SOURCE: Washing Machine Door won't open

I had the same problem. I went through all the steps on this thread to no avail. Finaly I just pryed the thing open - with no damage, thank goodness.

Once open I saw that the latch in the door didn't move when I pulled the handle. The problem it seems was in the latch on the door itself. If you end up this problem and want to get wet clothes out, just stick a flat-head screwdriver, behind the door latch into the horseshoe-shaped metal bit and lever it open - no prying necessary.

Not sure how I'm going to fix this permantely but at least I got my wet clothes out and can do laundry as long as I keep the screwdriver near by.

To fix - I'll either need to figure out how to disassemble the door and replace the latch mechanism, or just buy a whole new door.

Anonymous

  • 750 Answers
  • Posted on Oct 11, 2008

SOURCE: error code F70 on Whirlpool frontload washer WFW9600

Welcome spammailmd

You said, you tried to use the delayed wash last night but when we went to it this morning we had error code F70. There is a small possibility that the door was not closed properly, but we forgot to check. We opened the door, closed it and restarted it on a non-delayed wash and it started just fine. The manual for the washer is not very descriptive with the error codes, it simply says to restart and if that doesn't work call the repair man (what is this a microsoft windows machine?).


Whirlpool codes:
“F” codes other than F20, F21 or F22
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains,
call for service.

Let me know that it works for you or if you have any questions.
Thank You.
Please remember to leave a rating
Huuum

Anonymous

  • 4 Answers
  • Posted on Dec 13, 2008

SOURCE: Whirlpool AWM8121 ?door open? light flashing

I had the same problem about a year ago, I replaced the door switch but didn't fix it, I found the brushes in the motor has worn out - Replaced the brushes and fixed the problem.

Anonymous

  • 1 Answer
  • Posted on Sep 06, 2009

SOURCE: 3761/5 whirlpool washing machine door locked flashing won't cycle

need a manual for washing mashine Whirlpool AWO 10561

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Related Questions:

1helpful
1answer

I have a du code that will not go off and the door is locked.
The F30 error code (dU) will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.





TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5


If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.

5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Read full answer
Sep 27, 2010 • Whirlpool Cabrio WTW6600SBT Top Load...
0helpful
1answer

My washer says du and it wont come on! the door lock keeps clicking like its tring to lock but cant
The F30 error code will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5




If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.
5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Read full answer
Sep 16, 2010 • Whirlpool Washing Machines
2helpful
1answer

MODLE NUMBER WTW6400SW HAS CODE DU AND DI COMING UP WHAT IS IT
The F30 error code will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5




If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.
5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Read full answer
Aug 23, 2010 • Whirlpool Cabrio WTW6600SBT Top Load...
0helpful
1answer

Washer displaying du code with 3 quick beeps
The F30 error code will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5




If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.
5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!
Read full answer
Aug 04, 2010 • Whirlpool Cabrio WTW6600SBT Top Load...
0helpful
1answer

Door won't open. door locked light stays on. I
Hi,


Press and hold the End of Cycle Signal button for three seconds. This will turn off the Control Lock feature.


Thank you !!
Read full answer
Jul 27, 2010 • Whirlpool Duet GHW9150P Front Load Washer
0helpful
1answer

I cannot open the door after the finish of the
Hi There
I have found this for you to read.let me how it goes. Hope this was helpful.
F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
Thank you for writing to fix ya.
Best Regards Richard
Read full answer
Dec 29, 2009 • Washing Machines
0helpful
1answer

Du f flashes as code on whirlpooll whasher??
The F30 error code (dU) will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.





TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5


If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.

5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Read full answer
Nov 02, 2009 • Whirlpool Duet GHW9150P Front Load Washer
0helpful
1answer

Error code du
The F30 error code will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5




If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.
5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!
Read full answer
Jul 16, 2009 • Whirlpool Cabrio WTW6600SBT Top Load...
0helpful
2answers

Machine stops, "door open light" flashes door is securely shut.
bad door lock and or harness replace door lock assy and check all connections
Read full answer
Jul 07, 2009 • Washing Machines
1helpful
1answer

DU is flashing and when I press the Pause/Cancel button this does not clear the problem
The F30 error code will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5




If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.
5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Read full answer
Jun 01, 2009 • Whirlpool Cabrio WTW6600SBT Top Load...
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LHW0050PQ Front Load Washer

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I have a du code that will not go off and the door is locked.

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