Nortel Networks T7316E Telephone Platinum RoHS Logo
Anonymous Posted on Jul 31, 2012

Denied access on Nortel T7316E Log# 1020000 will not work..How do I fix this?

It says invalid password everytime

1 Answer

Phonemaster4

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Cheetah:

An expert who has answered 20 or more questions within one hour.

  • Expert 110 Answers
  • Posted on Feb 13, 2014
Phonemaster4
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Cheetah:

An expert who has answered 20 or more questions within one hour.

Joined: Jul 13, 2010
Answers
110
Questions
1
Helped
28410
Points
110

Follow this instructions to reset the Administrator password.

Press Feature 985 and dial 9 even though it is not listed as an option.

The display will show Pswd: dial 73738767793

The display will show Reset pswd? Press YES.

You should now be able to enter the default password.

2 digit extensions use 120000

3 digit extensions use 1020000

4 digit extensions use 10020000



Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
3answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.

Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension
9helpful
1answer

Unlock Nortel t7316e voice mail. when i try to get into my voice mail and after entering my password, th ephone displays "mail box locked contact admin. i am admin and do not how to unlock. I have...

Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you the extension of the phone you are using.
5helpful
1answer

We have a Nortel Networks system T7316. One phone has the mailbox locked out and says contact admin. I have tried the 120000 code and it is invalid. What else can I try?

Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.



So in other words, try 1020000, 10020000, 120000
0helpful
1answer

T7316E Corded Phone (nt8b27jaab): I cannot log into system administration to change ...

Try this:
Press "Feature 985" which will display the voicemail extension #. Dial 9, and you will be prompted for a password. Press "RESETSMPSWD". Then log in with the 1020000.
Good Luck!
24helpful
2answers

I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
0helpful
1answer

I am trying to set up a mail box for my nortel T7316E phone system and the mailbox is saying I have an invalid password but I do not have the previous password for the system. Where do I go from here?

try to login with the code f 983, use the password 1020000. This will get you into the admin side of the vm, you can follow the menu's at this point and create, delete or edit mailbox's

Dan
3helpful
1answer

1020000 no longer works

it's really simple.
enter Feature 985 then 9 and spell out RESETSMPSWD (73738767793) and then YES. That's it. it should go back to the original one. if your extension are 3 digits should be 1020000 and so on.
hope it works for you.
5helpful
2answers

T7316E Voicemail Password Issues

Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)
30helpful
1answer

Nortel T7316E need to reset all the password

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".
80helpful
6answers

Nortel T7316E

To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit
Not finding what you are looking for?

544 views

Ask a Question

Usually answered in minutes!

Top Nortel Networks Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Nortel Networks Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...