Question about DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker

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DELONGHI PERFECTA SAYS INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED

DISPLAY IS ASKING US TO INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED

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Just had the same problem after washing my ESAM5500.
Seems that some water hot on the switch that is triggered when grounds container is inserted.
My solution was removing the bottom panel (5 screws if I remember correctly) and disconnect the green wire from the switch (there are three wires - green, ping and blue). When the green wire is disconnected, coffee maker thinks that grouns container is inserted all the time - even if it is removed.

Posted on Oct 12, 2012

  • eng2 Jan 22, 2018

    Thank you very much, it worked

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Delonghi EAM 3400 keeps saying "Empty Grounds Container"

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

Posted on Jan 17, 2009

  • 1 Answer

SOURCE: milk container won't fit onto front of machine

We had the same problem & worked out that it's because the actual milk container is too cold & has contracted from being in a cold part of the fridge. We moved the milk container to the door of the fridge ( it's a little warmer than the rest of the fridge) & it slotted in perfectly the next morning!

Posted on Aug 17, 2009

EwingElect
  • 276 Answers

SOURCE: Delonghi coffee machine making an aweful noise,

Hi. Husband asks: When you first turn the machine on at the power point, does it make a motor sound and then stop, or is the awful noise apparent at that time.

If the awful noise starts as soon as you turn it on, then most likely there is a motor problem which will need to be seen by a Service Center.

To locate information about De'Longhi in your country, refer to http://www.delonghi.com/

Posted on May 24, 2010

wentlanv
  • 710 Answers

SOURCE: Delonghi Magnifica Rapid Cappuccino machine.

Hi Alan,

This posting is back on the unsolved boards again. I cannot see what anyone else has told you and I don't know what you have tried. So, I'm starting fresh....

If your control panel is not reading that you have inserted the container, then one of several things could be wrong.
I imagine you have already checked and cleaned all the parts involved and made sure that the lids are sealing and the container is seated properly. Clean around the door to be sure it closes securely.

If all of these things are in proper order, then it could be that the control panel has gone bad. Is there a reset button somewhere on your machine? Have you tried to go through the descaling/cleaning procedure and restart the machine?

If none of this works, I would suggest contacting DeLonghi to talk to a technician. Here is a contact page I got from the internet: http://www.delonghiusa.com/index.php?texts&pid=3

You may have already found the contact site, but if all else has been checked and found to be ok, I think that is your only recourse now.

Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,

Handie Andie

Posted on May 05, 2011

  • 102366 Answers

SOURCE: How do I descale my Delonghi Perfecta? Can't

You can download the manual from the manufacturer's web site at
http://www.delonghiusa.com/downloadpdf.php?nid=69

Descaling instructions are on page 12.

Posted on Jun 13, 2011

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Related Questions:

1 Answer

Service door error


https://www.usa.philips.com/c-f/XC000005643/the-service-door-of-my-philipssaeco-espresso-machine-cannot-be-closed

Quoting:

Troubleshooting The service door of my Philips/Saeco espresso machine cannot be closed There is a simple solution if you cannot close the service door. Please read along how to resolve this.
Place the components in the correct order Follow the steps below to solve the problem:
  1. Open the service door
  2. Remove the drip tray with the coffee grounds container
  3. Close the service door
  4. Insert the drip tray with the coffee grounds container
To prevent this from happening Always close the service door first and then insert the drip tray with the coffee grounds container.
OK: Close the service door first and then insert drip tray.
Not OK: Insert the drip tray before you close the service door.The information on this page applies to the following models: HD8924/47 , HD8911/47 , HD8751/47 , HD8765/47 , HD8772/47 , HD8773/47 , HD8775/48 , HD8917/47 , HD8927/47 .
b2c article details page social title

Jun 15, 2018 | Washing Machines

1 Answer

Delonghi magnifica raid cappuccino keeps on displaying insert grounds container when all clean and inserted please help can not get it to work


looks like the micro switch on the bottom might have some coffee grounds and prevent the grounds container from correctly closing
Clean with old brush and re insert.
If you still have a problem....it could be the micro switch

Nov 15, 2016 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

Problem I had is kept asking me to fill the bean container when is already full? keep finding unused grounds that have fallen behind the grounds tray.


Try to power cycle the unit to clear the bean warning, unplug it and let it set ten minuts to clear the memory. As far as the grounds, make sure your not overfilling the unit and all the bean cup and grounds trays are inserted correctly. you might have to tip it and clean any trapped grounds out of the tray area to make sure the tray seats correctly.

Dec 30, 2011 | Krups Super Automatic XP 9000 Espresso...

1 Answer

Saeco Odea: The brew group is jammed possibly due to incorrect insertion? Cannot insert dregs draw and cannot remove the brew group.


I had the same problem. I got around it by inserting just the grounds container (which sits inside the dregs drawer) and powering the machine on. Then the machine reset itself to the home position. It wouldn't do this with the dregs drawer removed, but putting in just the grounds container fooled it into thinking the dregs drawer was inserted. Hope this helps. JRP

Oct 24, 2010 | Saeco Odea Go

1 Answer

Tray will not insert properly, a flap seems to be lowered


Start up the machine, take insert everything but the used grounds container. The machine will reposition the brew unit. When the machine says "heating", take out the tray and now you can insert everthing with the used grounds container. You can of course run a Rinse cycle if the machine doesn`t start positioning right away.

Aug 30, 2009 | Jura Capresso Impressa F9 Espresso Machine

1 Answer

Descaling?


With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

Sep 07, 2008 | Krups Orchestro Dialog FNF2 Espresso...

1 Answer

Descale


With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

Aug 02, 2008 | Krups Orchestro Dialog FNF2 Espresso...

5 Answers

Missing tray error


Insert the tray-all of it except the grounds container.  The message disappears and you can wait until the machine continues it's cycle and then asks to empty the tray.  Empty the tray and place the grounds container back inside.  Whew, I've done this a few times over the years when I am rushing but it fixes it every time.

Jan 24, 2008 | Jura Capresso Impressa F9 Espresso Machine

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