Prints blank pages. I looked all over your website but could not find your:
" I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. "
Maybe that would help me. I did try to print/copy in color, and all I got was a vague print all in magenta...no other colors. All my cartridges are full. I've done all the head cleaning, nozzle cleaning, etc. Still no print. It acts like it's printing, even sounds like it, but still blank pages. I deleted and reinstalled printer,..no print.
You have air or dry ink in the nozzle chambers, you use the head cleaning facility but when it finishes it asks you to print a nozzle check pattern, click the finish button.
You need to do 4 head cleans and cancel the nozzle check print after each until the 4 are done then allow it to print the pattern.
This will prime your heads and clear out any air locks.
The only other thing I need to check, but it's a bit of a numpty suggestion. If you have not removed the yellow 'tear off' strips, no ink will flow and your chambers will be full of air. If this is what happened, remove the 'tear off' strips and carry out the procedure above.
I hope this helps.
You don't need the utility for this but it would be handy for you to have.
It is quite easy to find, it's on our home page and on the Epson page just below the big blue drop down menu box. It's simply a 'click here' link along side the text "If your printer needs resetting" etc etc.
Good luck!
Nige
The INK Store
Sorry I forgot to give the address incase you're going to the wrong site: The INK Store website is: http://www.the-inkstore.co.uk
I'm afraid to say, if you have not used your printer for about a year, then sometimes it is unserviceable as, the fixed print heads will have dried so much that they couldn't be cleared with a hammer & chisel. The problem lies in the printing process where ink passes through chambers that have heat plates within and heat up to about 1000 degrees to cause the liquid ink to boil and bubble. It is the bubbles that eject from the head nozzle holes onto the paper forming your text or pictures, which is why the first [inkjet] printers that were made by Canon were called [Bubblejet] printers. When static, the ink in these chambers is exposed to the air through the head nozzle holes underneath, where it will start to dry. The longer you leave the printer without use, the more it will dry.
* IMPORTANT*
The big problem is then caused by the user when trying to print anything after leaving the printer ink to dry for a long period (1 month or more), because now the heads are blocked stopping any flow of ink through the ink chambers and when the plates heat up to 1000 degrees, all this succeeds in doing is hardening the ink in the chambers because it can't bubble out of the nozzles. Had the user 'Primed' the heads before trying to print, the printer heads may have been saved, but the instant the user tries to print with blocked heads the printer becomes useless and very difficult to recover from, if at all.
I'm sorry if this sounds like "locking the stable door after the horse has bolted" but I just hope that some people get to read this before making that fatal mistake.
*REGULAR USE IS THE BEST MAINTENANCE*
If users find themselves in an unrecoverable situation with their printer heads and priming makes no difference, then it would be wise to try cleaning cartridges. These are available for a lot of the older models, but newer models are difficult to get hold of due to the fact that new printers shouldn't really need major recovery yet and production has not been initialised due to low demand. If you are desperate for a cleaning cartridge which is not yet available, use an almost full ink cartridge of the same colour as the blocked colour, blow out the ink into a sink by blowing through the air channel / hole at the top of the cartridge (Careful as ink goes everywhere) then buy cleaning solution and inject it into the cartridge through a drilled hole at the top of the cartridge reservoir. Insert the ink cartridge as normal and carry out the priming process mentioned earlier. Leave the cleaning cartridge in the printer for 24 hours then try a nozzle check print. You will only see a faint dye colour printing the pattern if cleared. If still blocked, you'll see absolutely nothing.
When cleared, you'll have to insert a new ink cartridge and then prime the head, as it will be full of cleaning solution.
Hopefully you've now done what everybody says can't be done and the printer didn't have to be stripped to do it either.
If still blocked after 24 hours, try 48 hours or even a week, but if no nozzles clear after this time, there is either an electronic break-down to that colour print head or the blockage is so bad that it will never clear. For this I have no cure!
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My printer seems to have all correct procedure, but absolutely nothing will print onto a sheet of paper. I have replaced the ink, I have run all of the head cleaning procedures as listed in the previous solution, yet I cannot get anything to print?
I had the same problem, but running the head cleaning utility 4 times as suggested solved the problem.
I have the CX6600 too. I was doing a large printing job of about 400 pages. I was almost finished printing these full color pages and then I noticed the last 6 printed with the magenta missing -- so the image was green. Then, I started the head cleaning process and from there the whole thing went down hill and now I can't get anything to print. The test print gives me nothing but if I do a full page color copy (from a catalogue) then I do get the other colors. It's strange, one minute it was great and then next it was bad. Please help.
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