HP PSC 2410 All-In-One InkJet Printer Logo

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Posted on Mar 18, 2017
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Hp photosmart 2410xi - paper won't feed properly through, jam

I've been able to fix my printer every time it has had a problem but this time I'm stuck. I have cleaned and reset the machine.  It was asking me to align printer cartridges and jamming the paper.  A post from your forum said to hold down the setup button and push the arrow up key.  It removed the align print cartridge warning.  I tried to make a copy and it worked if I held down the paper that was below the top sheet.  This is the first time I could print in the last few days.  If I try to print without holding the bottom sheets, there is a paper jam in the back rollers where the paper just doesn't seem to be able to go further.  I know there isn't any real jam.  Any suggestions?  Can I add some kind of oil to the rollers?  Please help.

1 Answer

Lawrence Oravetz

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  • HP Master 10,558 Answers
  • Posted on Mar 20, 2017
Lawrence Oravetz
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Joined: Jul 28, 2008
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Go to an office supply store and pickup printer cleaning sheets. They are sticky on both sides. You run a sheet through it a couple of times to remove paper dust from the rollers. The pickup roller is so slick it is drawing in more that one sheet of paper. Cleaning the rollers and the paper path will solve your problem.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 19, 2008

SOURCE: HP PSC 2355 paper jam

I had the same problem. When I inspected the printer inside I detected that on the right sight of the metal thing that's guide te cartridge holder some plactic piece had broken.

When I glued it, everything went OK for a couple of minutes. Because of the presure on that plastic nock it broken again and the same error appeared on the screen.

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Anonymous

  • 3422 Answers
  • Posted on Jun 18, 2008

SOURCE: hp psc 1315 paper jam

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Joed911

JDTec

  • 4338 Answers
  • Posted on Oct 01, 2008

SOURCE: HP paper jam

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

sagarjd

JD Kiran Sagar

  • 95 Answers
  • Posted on Nov 21, 2008

SOURCE: Photosmart c6180 sheet fed scanner puts solid line down middle

Hi,

If you are using the ADF, please use the following weblink:


http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00899181&dlc=en&product=1153494



Regards,


Sagarjd

Anonymous

  • 2120 Answers
  • Posted on Feb 07, 2009

SOURCE: Color Laser Jet 3800 leaving roller marks on paper

Pull out the fuser at the rear of the machine.

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