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Posted on Dec 14, 2008
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Connection problem (error4 ) Minolta Dimage 5400

Have tried uninstalling and reinstalling software and downloaded the latest driver. The light comes on the scanner and flashes - then an error4 message appears - and it won't work. Any idea what I should do please?
Thanks

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  • Anonymous Jan 13, 2009

    Error 4 as well

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2 Answers

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  • Expert 14 Answers
  • Posted on Apr 29, 2011
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You have to replace the original Konica Minolta driver with the custom one I have created below. Here are the detailed steps.

1) Install the Konica Minolta XP software in Vista/Win7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:
; sonyscanners.inf -- Sony (Konica Minolta) Film Drivers
;
;
; Beta driver for Windows Vista and Windows 7 operating
; systems for all known Sony film scanners.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=2/19/2011,3.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB and SCSI scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
"Minolta QuickScan 35" = SCSIScanner,SCSI\ScannerMINOLTA_#2880___________
"Minolta Scan Dual" = SCSIScanner,SCSI\ScannerMINOLTA_#2882___________
"Minolta Scan Multi" = SCSIScanner,SCSI\ScannerMINOLTA_#2883___________
"Minolta Scan Speed" = SCSIScanner,SCSI\ScannerMINOLTA_#2884___________
"Minolta Scan Elite" = SCSIScanner,SCSI\ScannerMINOLTA_#2885___________
"Minolta Scan Elite 5400 Firewire" = SBP2Scanner,SBP2\MINOLTA&DS_Elite5400&CmdSetId104d8
[Models.ntamd64]
; USB and SCSI scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
"Minolta QuickScan 35" = SCSIScanner,SCSI\ScannerMINOLTA_#2880___________
"Minolta Scan Dual" = SCSIScanner,SCSI\ScannerMINOLTA_#2882___________
"Minolta Scan Multi" = SCSIScanner,SCSI\ScannerMINOLTA_#2883___________
"Minolta Scan Speed" = SCSIScanner,SCSI\ScannerMINOLTA_#2884___________
"Minolta Scan Elite" = SCSIScanner,SCSI\ScannerMINOLTA_#2885___________
"Minolta Scan Elite 5400 Firewire" = SBP2Scanner,SBP2\MINOLTA&DS_Elite5400&CmdSetId104d8
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[SCSIScanner]
Include=sti.inf
Needs=STI.SCSISection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[SCSIScanner.Services]
Include=sti.inf
Needs=STI.SCSISection.Services
[SBP2Scanner]
Include=sti.inf
Needs=STI.SBP2Section
SubClass=StillImage
DeviceType=1
DeviceSubType=2
Capabilities=0
[SBP2Scanner.Services]
Include=sti.inf
Needs=STI.SBP2Section.Services
[Strings]
Provider="Sony (Konica Minolta)"
Mfg="Sony (Konica Minolta)"

5. Now save you new notepad file in the directory you created as sonyscanners.inf NOT as sonyscanners.inf.txt or sonyscanners.txt (i.e. c:\newminolta\sonyscanners.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta XXXX (depending on model) and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c:\newminolta\sonyscanners.inf and click OK
14. Click Next. Windows should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.
17. If you are trying to use a Minolta 5400 with firewire in Windows 7, you have to change your 1394 driver to the legacy windows 1394 driver in order for the scanner to detect. Google for instructions as it's too detailed to add in here.
18. The above driver should relink virtually all known Minolta scanners (USB/SCSI/Firewire) to the Windows TWAIN driver so it will work with the legacy Minolta software.

trainjunkie

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  • Contributor 35 Answers
  • Posted on Aug 16, 2009
trainjunkie
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Forget about the Minolta software. It's buggy at best. Use VueScan instead. A free trial is available so you can test it before you commit to buying it. Available for Windows and Mac.

http://www.hamrick.com

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Oct 19, 2017 • Minolta Dimage Scan Elite 5400 Film...
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Need drivers for Minolta Dimage Scan Dual III to work with Windows 7 64-bits
I used this solution from KainAnderson
1) Install the Konica Minolta XP software in Win 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It may detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c:\newminolta\newminolta.inf)
6. Go to control panel (View Devices and Printers).
7. Right click on Minolta Scan Dual III and click on properties.8. Select Hardware tab, then select Properties
9. Select Driver tab, then select update driver
10. Select Browse my computer for driver software.
11. Browse to c:\newminolta\newminolta.inf (or wherever you stored file) and click Next
12. Click Next. After running driver file Win 7 should now say it updated driver.
13. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
14 Open door and insert film holder and start scanning.
Hopefully I've copied and amended the solution correctly
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Feb 10, 2010 • Minolta Dimage Scan Dual III Film Scanner
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Why won't Minolta film Scanner work with iMac and OSX 10.6.2?
Hi
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Feb 02, 2010 • Konica Minolta Dimage Scan Elite 5400 II...
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I am attempting to use my Dimage Scan Dual 4, with windows 7, but I receive an error 4 message, stating that the scanner connection cannot be confirmed. Any ideas? Ron
1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: newminolta newminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c:\newminolta newminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.
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http://www.hamrick.com
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Oct 26, 2008 • Minolta Dimage Scan Elite 5400 Film...
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Minolta Dimage Scan Elite 5400 - Vista driver?
1) Install all of the usual Minolta software in Vista if you haven't already.
2) Create a new folder somewhere
3) Create a new txt file in that folder and name it minolta.inf and paste this into it:

; minolta.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. Once installed, all the normal Minolta programs now work just fine. Enjoy!

I tested this on Vista 32 Ultimate with a Dimage IV but it should work on all the models listed in the .inf file.
Read full answer
Aug 02, 2008 • Minolta Dimage Scan Elite 5400 Film...
60helpful
6answers

Minolta DiMage Scan Dual IV
1) Install all of the usual Minolta software in Vista.
2) Create a new folder somewhere
3) Create a new txt file named minolta.inf and paste this into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"
4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. All the normal Minolta programs now work just fine. Enjoy!
Read full answer
Jan 27, 2008 • Konica Minolta Dimage Scan Dual IV Film...
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