Try it when the machine is cold. When the machine has heated up it is more difficult to prime.
Run a clean cycle, might sort it out,
Sounds like it is scaled
Same problem.. "fill system press steam" but no water was flowing. The pump has an air bubble in it. capressa customer service advised to continue (up to an hour of retrying if necessary) pressing the steam button, let the machine rest for a few minutes and retry again and again until the water starts flowing. Sure enough, after 45 minutes, and 30 or so times of pressing the button, it started to work again. While I was wasting away my saturday morning with this, Williams Sonoma said that they would have the machine repaired at no charge and have it shipped back to me if I wasn't able to get it working. I've owned this machine for almost 5 years (bought in Jan '05) and this is the only time I have had a problem. ..and to be fair, I had let the machine sit for several weeks without use, or water in the tank, when I encountered this problem.
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I have the same problem with my S9 and it does not need to be cleaned. After I replace the filter, machine won't advance past the part where is says 'fill system.'
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