1. Out of paper. 2. Unable to scan, copy or sent a fax.

PRINTER MECHANISM PAPPER SNSER COMPLAINT

Please follow the steps and then let me know the results:Click Here

Hi,

The HP Officejet 4355 can print, scan, copy and fax.

You need to install the printer software to print and scan. Copy and faxing does not required software installation.


Regards,
Rizwan

Lift the document feeder cover, and clean the scanner glass.

Please rate solution

i can not feed paper at all or copy to paper but i can scan files to my computer how can i fix this

Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

From Brother Customer Service email:

You can try the following reset - it will most of the settings back to the default options.

Unplug power cord to the machine.
Press and hold down Menu.
Plug power cord back in.
Let go if menu when fax/scan/copy flash.

You may see either "maintenance" or "machine error xx" on the screen.

Type stop/exit, 9, 1.
The machine should show "param init" or similar to show that the reset is being done.

It will then go back to or machine error.

Type stop/exit, 9, 9.

This should take the machine out of maintenance mode and back to normal.

If the error is still present the machine will require an engineer to resolve the issue.

You need to open the cover and see the document you were trying to fax.Just pull it gently.
Samir

The machine might be trying to download the latest firmware wait a few minutes it may go if not it is it the user manual under on screen messages.

Thanks J