Is it every single disc you have or only 1? If it is every single disc then your disc reader could be dirty or dusty. If it isn't every disc you need a new disc. Try DVDs as well. Make sure to try 5-10 other discs. If you play one disc way to much and the system does't get proper cooling you can actually burn the CD sometimes. It is very very rare but it is a possibility. If none of these things solve your problem then you need to look into a new console because it means you disc head reader is shot and needs to be replaced but that costs twice as much as a new 360 elite.
SOURCE: Wont read the disc
I spoke with XBOC techs...they advised that the unit had to be returned for repair. It appeared to be something they immediately recognized as a common problem in need of shop repair under warranty.
thanks anyway.
SOURCE: xbox 360 not reading discs
This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:
1. Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.
2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser. The laser is the part that actually reads the disc. The reality is... with all the hours and hours of gameplay, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:
http://store.richspsxparts.com/xb360ac.html
3. Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything, including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock. The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.
XBox 360 parts: http://store.richspsxparts.com/xb360ac.html
DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html
SOURCE: Xbox 360 not reading the disc. Laser is not
This is normally not the laser, although you would think so! The good news is that there probably is nothing wrong with the laser or your drive, although the reason that it is not working is because of the receptors on the back of the drive overheating, to fix this you need to stop the heat build up.
You can do this yourself using a good Xbox 360 Repair guide or you can send it in to be fixed.
Testimonial: "Thank you - "
SOURCE: XBOX 360 Elite won't play disc; says "reading" then "open tray".
If the console has never been opened to change the dvd drive then eather your laser lens or one of the 2 motors in the drive needs to be changed. 90% of the time its the laser lens. You cant just use any laser for the xbox 360. There are 3 different drives. Toshiba, BenQ, Samsung, so you have to see what drive model you have before you try to order one yourself. I repair these often with 99% success.
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