The error code Sc396-05 on Ricoh copier indicates CMY Drum motor (Cyan, Magenta, Yellow) lock error. That means...
https://fixing-tech.com/solve-error-sc396-05-ricoh-mpc/
Drum Motor Lock Error.
need to check drum unit gears and main moter is ok
SOURCE: Hi all, I have a problem with a Ricoh C410dn , the
sc396 is an overload error for the black drum motor. You can try removing and replacing the black drum and making sure nothing is obstructing its movement (like a scrap of paper stuck somewhere or a chipped gear). You might want to have a service technician take a look at it if you can't find anything, to see if the motor needs to be replaced.
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