I want to verify my SMTP / Port settings to correct our problem. We can scan and the printer is sending the email without errors but the email does not reach the email client. If this wasn't enough, the printer driver doesn't have a "Network" section to go to like our other printers do.
Go to google then in the URL box not search type in the ip address of the copier will get the copiers web page. log in as administrator theres a tab for network then select scan to email smtp info goes there
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
SOURCE: konica minolta bizhub C252 printer Problem
Is anyone else having problems getting Konica to stand behind its products.
SOURCE: Cannot scan to email Konica Minolta 250 Bizhub
To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.
SOURCE: Konica Minolta Bizhub C352 error C-B116
try with trouble reset
turn off the machine, press and keep pressed utility counter, turn on the machine
on the display you'll see the Trouble reset button on the display, touch it and turn off and on the machine
check if error disappear
SOURCE: Konica Minolta Bizhub c252 network problem
firqst: DHCP disabled
copier IP adress should be 192.168.x.y
IP Pc must be 192.168.x .z (169.254.xx.xxx is a bad address!! = No-IP address !!)
see my recommendation for the scan on a previous post (http://www.fixya.com/support/t1395654-konica_c252_scanning_address_book_job)
SOURCE: Can not make bizhub c252 scanning trough e-mail feature
Can you print to your PC? if yes you know how to assign ip address to the copier. I suggest is to go web browser and type the ip adress of the copier. log in to adminstrator the password 12345678 click network scan you have choices which scanning you want. SMB, ftp scan to email. If choose SMB first you have create Folder to your desktop and name it SMB all upper case and right click sharing and permit everyone . Then back to copier web browser click tab scan and type all the names you want. Scan to e-mail you have to click network and enable the scan to email enter the SMTP leave the port 25 do not change assign a valid email address to copier and enter email address of the administrator user id and the last is the pasword. Note: everytime you visit this page you should enter the password. then click the scn tab and enter all your email address. enjoyprograming!!!
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