We have the Meridian 9516 phone for many years. We thought it was broken, so we ordered a new one. When we plugged it in an set it up, it acted exactly like the old one. It starts the message I recorded, then it cuts out after about 10 seconds and does not allow you to leave a message if you are calling us. Please help..Sue Donatelli, Mayfield Heights Ohio
Solved!
SOURCE: Voicemail
It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.
SOURCE: Norstar Meridian T7316E
Search the web for a manual on how to use your phone.
If you are getting calls, then the lines are programmed in the system. There is no way to disable the transfer or hold buttons.
SOURCE: visual call waiting
The 9516 is not a visual call waiting (VCW) phone..meaning that you will not be able to view the name and number of the second caller. You must purchase an external call display box (arround $10) , but make sure this is VCW capable.
SOURCE: Phone won't ring. The arrow will flash but no ring. Meridian 7310
you can try to plug it in at a set that does ring and make sure it wokrs there. The programming should not have changed with the phone but ... anything is possible. If it rings at the other location then it will be the programming for that extension. Also check that it is not in DND do not disturb
SOURCE: Need to turn off transfer callback on Norstar Meridian
Ok, well I can explain most of the programming template, but I cannot give you the exact buttons to push since each phone IS programmed differently.
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail (record this number) and then RLS
-> now I need you to dial FEATURE 0 on your set, and press the Intercom key to ensure the extension of your set you want to change and then hit RLS.
To get into programming press FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4
Now you will see 3 arrows on your LCD
<- Heading Enter->
<- Back Next->
-> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change.
-> you should now see the extension of the set and the name that is associated with it, press Enter (the top right arrow key) again
-> now you will see LINE ACCESS and press Next (the bottom right arrow)
-> then you will see CAPABILITIES and press Enter. now you will see FWD NO ANSWER and press Enter, and put in the DN of the voicemail you saw with the Feature 985
-> hit Next for the number of rings you want to ring at the set before going to voicemail.
-> hit next and you can now RLS to back out of programming.
Voila, that set once called will now goto voicemail.
-OR-
You can get the receptionist to dial FEATURE 9 8 6 and the extension to transfer directly to someone's voicemail.
407 views
Usually answered in minutes!
To Lifsabeach: we switched phone service over a year ago from ATand T to Time Warner. Time Warner is who I get my home phone service with this Meridian phone from. Up until a few weeks ago the answering service part of my phone worked just fine.
I do not have voice mail service with TimeWarner. I deleted the greetings and am using the default and now that stops abruptly too with no way to leave a message.
To Matt: I do have the manual and has no information on what would be a problem with the answering part of this phone. It will not complete my message like it did a month ago and it will
not allow anyone to leave a message.
Meridian 9516....I am pretty sure they are long discontinued.Perhaps you have a refurbished/repaired phone and why same issue.Sounds like bad flash drive.Suggest you purchase a more modern phone or better yet since answering machines are a thing of the past almost is to get Call Answer from the carrier.
Time Warner switched their MTA box and we are now able to receive phone messages. I really like the various options this phone provides.
This issue is resolved.
×