When I insert a tape into my Sony HVR-Z1U camer, it indicates reinsert the cassette, even after doing this, the same message appears. What could be the problem?

Tape may be jammed. Try to move tape with pencil eraser
like with the old cassettes.

Sony HVR Z1u Reinsert The Tape Problem Repair
I hope this helps you out.

Here is a video explaining this problem, hope it helps.

Hi,

Sony is pretty secretive about the :23 code. It can't be found anywhere. However, to service the C:31 code, Sony recommends you do the following:

1. Turn off the camcorder.
   
2. Remove the battery or disconnect the AC power adapter for 60 seconds.
   
3. Insert the battery or reconnect the AC adapter.
   
4. Turn on the camcorder.
   
5. If the error message appears, service may be required.
   

OR

This may seem silly, but it worked for me. I found this on another discussion forum. Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times. Surprisingly it worked for me

Hope this is helpful


*Rating and comments are invited for this solution

Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly or a defective clutch in the take-up spool and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Tape mechanism problems are quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

What error message is it giving to you ?? as this will be a good indication of fault.You have tried all the usual things to try by the sounds of things,