Hi - I bought my brother brand new but have never used it. Trying to wind some thread onto the bobbin. Have done everything as per instructions but when I press the foot pedal, it just makes a noise and the bobbin doesn't move. It is pushed to the right correctly and threaded correctly. Please can you assist me with this problem? Thanks
Your new but stored machine has sat long enough that any oils from the factory have become gummy and or dried out. I would take it in and have the pros service it. But for now you might try....
Turning the hand wheel by hand while you press on the pedal. This MAY free up the machine enough for the motor to take over.
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