At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Cold reset
A cold reset unlocks menus that have been previously locked and resets all control panel menu items to the factory defaults. A cold reset does not clear the values in the service menu, such as the serial number and the page counts.
NOTE: Before performing a cold reset, print a menu map and a configuration page. Use the information on these pages to reset customer-specific settings.
CAUTION: All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing a cold reset. Make note of the IP address that is listed on the Jetdirect configuration page. You will need to restore the IP address after performing a cold reset.
To perform a cold reset
1. Turn the MFP off and then on.
2. When the memory count appears on the control panel display, press and hold 6 until all three LEDs flash once and then stay on. This might take up to 20 seconds. wait until the machine display gives you the next option this may take upto 2 mins again
3. Press 3 four times until COLD RESET appears on the control panel display.
4. Press 6 one time. The MFP continues its initialization sequence.
a cold reset has been performed.
Hi Do the following and good luck. You may have to sen away for parts.
So, please perform the following steps to isolate the issue to its exact cause:
1. Power is an important part of LaserJet printing and inadequate or marginal power supply can cause this sort of issue to occur. Please plug the printer directly into a wall outlet to eliminate the possibility of power issues caused by other power devices. 2. Then, remove the black cartridge and clean the E-label as well as the metallic toner contacts at the cartridge ends using a dry linen cloth. Then reinsert the cartridge.
3. Then, please perform a cold reset on the printer. A cold reset clears all data from the printer memory and sets all the defaults back to the factory settings.
CAUTION: Performing a cold reset resets the Jetdirect configuration. To avoid making changes to the network configuration, remove the HP Jetdirect print server before performing a cold reset.
NOTE: If possible, print a configuration page and menu map prior to performing a cold reset. This will document the current settings for later reference.
Perform a cold reset from the printer as follows:
a. Turn the printer on.
b. Watch the control panel.
c. When the memory starts counting, press and hold the green (Select) button. Continue to hold Select button until all three Control Panel LED's are illuminated and on solid.
d. Release the (Select) button.
e. The control panel will display SELECT LANGUAGE.
f. Press (Down Arrow) button until control panel displays COLD RESET.
g. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
? Cold Reset CAUTION All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing a cold reset. Make a note of the IP address that is listed on the Jetdirect page. You must restore the IP address after performing a cold reset. Use this item to unlock menus that have been previously locked and to set all control panel menu items (including EIO settings) back to the factory defaults. However, using this item does not clear the values in the SERVICE menu (such as the serial number and page counts). NOTE Before performing a cold reset, print a menu map and a configuration page. Use the information on the configuration page to reset any customer-set device configuration values that the cold reset procedure changes.
Hello,
try to perform Cold Reset,
maybe this will help you to solve your problem!
If not - visit HP service.
To do this just follow this simple steps:
Turn the printer power off.
Disconnect any Input/Output devices (JetDirect cards, etc).
Hold down the SELECT (Checkmark) button, and then turn the printer power on.
Continue holding down the SELECT (Checkmark) button until all three printer control-panel lights flash once and then remain on. This might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the UP ARROW button or the DOWN ARROW button until COLD RESET is highlighted.
Press the SELECT (Checkmark) button. The printer performs a cold reset and then continues its power-on sequence.
Check all I/O settings and reset any customer-set printer configuration values.
If you unplug the cable from the printer to the PC and print the MENU MAP, does it print slow or at normal speed? If it prints slow, try following the directions below. If it prints at normal speed, try removing the printer from the print queue and reinstalling it. Also, download the PCL5 drivers and reinstall it. Good Luck.
Print a MENU MAP and a CONFIG page. You will need this info to put the settings back in the printer. 1. Turn the device off. 2. Turn the device on. When the memory count begins, press and hold the CHECK MARK button. Continue holding down this button until all three device control-panel lights flash once and then remain on. This might take up to 10 seconds. 3. After the message SELECT LANGUAGE appears on the display, press the ^ button until COLD RESET is highlighted. 4. Press CHECK MARK . The device performs a cold reset and then continues its power-on sequence. 5. Check all I/O settings and reset any customer-set device configuration values.
COLD RESET sets ALL control panel menu items, including network settings back to factory defaults. This is where the MENU MAP and CONFIG info come into play.
HP LaserJets - Cold Reset Instructions
Cold resetting a printer resets the printer to factory defaults.Please note: Any settings you make at the printers control panel will be reset to factory defaults, including the IP address if you have a JetDirect card installed. Remove the JetDirect card while you cold reset the printer if you don't want to erase the JetDirect card's settings.
You can also reset the NVRAM. Resetting the NVRAM will clear the page count and reset the service mode settings to factory defaults. On printers with a display panel you need to enter service mode to manually change the information stored in NVRAM. On printers that don't have a display panel, such as a 5P, 6P, 2100, 2200 there is a different procedure outlined below.
"Older" printers with a display panel. (e.g. 4000, 4100, 5si, 8000, etc.)
Cold resetting the printer is simply a matter of turning the power off, holding down the GO or Online button while turning the printer on. Resetting NVRAM settings must be done manually through service mode. See entering service mode. "Newer" printers with a display panel. (e.g. 2300, 2400, 4200, 4250/4350, 4300, etc.)
Turn the printer off and then on. When the printer begins its memory count, press and hold down the Checkmark button until all the main LED signal lights illuminate and stay illuminated. Then release the Checkmark button, and use the Up/Down arrow keys to find the Cold Reset option, then press the Checkmark button again to choose that option. Printers with no display panel. HP 1100, 1200 - While the printer is on, press and hold the Go button for 5 seconds. This will reset the printer. To reset the NVRAM. Turn the printer off. Press and hold the Go button for 20 seconds while powering on the printer. HP 2100 - To perform a cold reset, turn the printer power off, then press and hold the JOB CANCEL button. Turn the printer power back on and after all the LEDs come on release the JOB CANCEL button. A cold reset changes most system parameters in NVRAM to the factory defaults. The JOB CANCEL button must be released within 20 seconds after all of the LEDs come on; otherwise, an NVRAM initialization is performed instead of a cold reset. HP 2200 - Cold reset: 1. Turn the printer power off. 2. Press and hold GO. 3. Turn the printer power back on and continue to hold GO until the Attention light turns on. 4. Release GO. 5. The device lights will begin cycling from front to rear. The cold-reset process will run until completion and the device will go to the ready state.
NVRAM Reset: 1. Turn the printer power off. 2. Press and hold GO. 3. Turn the printer power back on and continue to hold GO until the Attention, Ready, and Go lights turn on. 4. Release GO. 5. The device lights will begin cycling from font to rear. The NVRAM initialization will run until completion and the device will go to the ready state. HP 5P & 6P Cold reset: Turn the power off and hold the reset button (button closest to the back of the printer) for LESS than 20 seconds while turning the printer on. Reset the NVRAM: Turn the power off and hold the reset button for MORE than 20 seconds while turning the printer on..
Cold reset
A cold reset unlocks menus that have been previously locked and resets all control-panel menu
items to the factory defaults. A cold reset does not clear the values in the service menu, such as the
serial number and the page counts.
NOTE Before performing a cold reset, print a menu map and a configuration page. See
Information pages. Use the information on these pages to reset customer-specific settings.
CAUTION All HP Jetdirect settings are also reset. Be sure to print a configuration page
before performing a cold reset. Make note of the IP address that is listed on the Jetdirect
configuration page. You will need to restore the IP address after performing a cold reset. See
Configuring and verifying an IP address.
To perform a cold reset
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three
LEDs flash once and then stay on. This might take up to 20 seconds.
3 Press 3 four times until COLD RESET appears on the control-panel display.
4 Press 6 one time. The MFP continues its initialization sequence.
Dear sir;I believe you can try " cold reset", that's means going to clear all data from the printer memory and sets all the defaults back to the factory settings.performing a "cold reset" resets the jetDireect configuraion. to avoid making changes to yourconfiguration, remove the jetDirect card before performing a cold reset. if possible, print a configuration page prior to performing a cold reset. this will document current settings for later reference.
to perform a cold reset;
1, turn off the printer.
2, while pressing "go", turn the printer on. COLD RESET appears briefly on the display, then INITIALIZING appears.after a few seconds, RESTORING FACTORY SETTING appears on the display, followed by OFFLINE.the cold reset is complete.
3, press "go" to return the printer online "ready " appearson the display.
Little bit complicated but is easy ,hope can take care your problem, GOOD LUCK! Let me know the resolve please!
HAVE A HAPPY HOLIDAY !!!
Hello,
Please perform the following:
If the printer is connected via network, unplug the network cable and perform cold reset.
Cold reset
A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
A cold reset also resets all the HP Jetdirect settings as well as the printer settings.
Use the following procedure to perform a cold reset.
Turn off the printer.
Press and hold the Go button.
Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
Release the Go button.
If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.
Then uninstall / delete the previous drivers and install the drivers from the following link:
I identified this issue with my Officejet 6110xi All-in-One as firmware corruption. Attempting to install the supplied firmware update gave the error that "no hp device connected to the computer would benefit from it at this time." Attempted to power down the printer using #9 keystroke and got "FULL RESET" message, but problem of extremely slow printing and erratic behavior of the print heads persisted. I solved the problem by putting the printer outside in cold weather for two (2) days. This frequently resets firmwares with software corruption back to their embedded EEPROM state. Hooked the printer back up and worked fine. If cold weather is not available you could try other creative methods of cooling the device, just use a plastic bag and with ideally some drying packets thrown in to prevent excessive moisture buildup in the cold environment. The colder it is the faster the firmware resets.
×