I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening every door there is and cannot find any jam to clear. The ink cartridges are properly installed and there is no paper jam. The printer also makes a loud noise when powering on, perhaps when attempting to do a carriage return. Could someone assist me? Thank you.
HP Printer Carriage Jam error has shown in the control panel. You can easily clear the carriage jam issue using the simple steps:
·Restart the Printer
·Clear any stuck object in the paper jam
·Check the printer carriage can move freely
·Remove the print cartridges
·Reinstall the printer print cartridge
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Clear Carriage Jam and Press ENTER to Continue Message Displays for HP...
Above applies to your printer. Below is a video for a different HP printer but it does show some unusal places where paper can be stuck.
Fixing Carriage Jam HP Photosmart Plus All in One Printer B209a YouTube
SOURCE: I am receiving an error message on my HP Officejet
yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.
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My situation is essentially the same. After opening every door and confirming there is no jam anywhere and the ink cartridges are properly installed (they were working before this error message and are not near empty), after pressing "enter" as instructed on the printer display screen. NOTHING happens. The display says it is busy, when it is not. Tried copy function and it picked a sheet of paper, but then does nothing except to eventually spit out a blank sheet of paper.
I have the same problem with the 7310 all in one HP Officejet. Loud noise at power up. Won't do anything but fax from the top feeder. Won't print anything.
i have same problem
can someone help me please
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