I need the cup to the processor part as the little tab thing broke off mine. How do I find these parts?
Call them at (877)750-6144 and they will mail you one no questions asked. I've broken 2!
Tried to call that number. Since they discontinued the product NO replacement parts are available....
Tried to call that number
I found this through google and rang the number provided by Joe Naois and it went straight through to a real person. She asked the part I needed replacing, my name and address and said they'll ship the new part. No questions asked. Thanks everyone!
Above answer is accurate and here is their mailing address as well: Kids Line, LLC, Warranty Department, 6th Floor, 2601 Sequoia Dr. South Gate, CA 90280. They will ask for you to send the broken piece back with a letter briefly explaining what happened and how long you have owned the product (they didn't request the receipt). They also suggested that you have package tracked just in case it gets lost. I just receive my part back with no issues and it was pretty timely as well! Very good customer service!
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