Question about Polycom SoundPoint IP 501 IP Phone

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Soundpoint ip 501 cannot acees via browser

I cannot access the phone using a web browser

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  • 13 Answers

Are you using config files loaded from the server? If so, make certain they are properly configured. Also, make certain the phone does not already have an alternate configuration in it that points elsewhere...

Posted on Oct 21, 2013

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Posted on Jan 02, 2017

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SOURCE: I have 13 soundpoint ip 501 phones

R U USING XLITE OR ARE YOU USING ANY ASTRISK SEREVER... IT IS VERY EASY JUST GIVE ME THE INFORMATION..

Posted on Dec 06, 2007

corydzbinski
  • 7 Answers

SOURCE: Polycom Soundpoint IP 501 - URL call is disabled

This in it's most basic description means that the phone is unable to register with the SIP server, most likely for lack of internet connectivity or a firewall blocking the packets.

If you've verified connectivity and opened the proper ports and the phone fails to initialize and still getting “URL Call Disabled” or all of the above parameters are correct, update the firmware for the router. This can usually be done within the router configuration. Then reboot in order, the cable modem or DSL, the router or switch, then the phone. This may solve the problem.

If still having the same issue, confirm in the router configuration for settings such as SIP proxy, gateway, or application layer or any configuration setting for SIP or VOIP. If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.

Posted on Jul 02, 2009

SOURCE: Making a Polycom SoundPoint 501 work on an Avaya IPO

As you have probably found, SIP phones are not supported until R5, which just came out.

Posted on Sep 27, 2009

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1 Answer

Polycom IP 501 won't reset to default when using MAC address as password


If your phone isn't on a constant reboot cycle and can boot up, then go into Admin Setting and do a Format File System reset. NOTE: Only try this if you know how to download the software files onto the phone via FTP server. Once you download the latest software your phone should be almost as good as new.

Sep 19, 2012 | Polycom SoundPoint IP 501 IP Phone

1 Answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.


You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.

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need to buy one soft keys station and that will connect to your master's.

Mar 29, 2010 | Polycom SoundPoint IP 501 IP Phone

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Can ping my polycom 501 but cannot open with my


Have you tried a factory reset from the menu interface? Be careful if you do, and only choose "Format File System" as a last resort, and only if you feel comfortable enough setting up a FTP/TFTP boot server to re-provision the phone, as this option will erase everything, and then all it'll do is get stuck in a boot cycle until reprovisioned.

Feb 22, 2010 | Polycom SoundPoint IP 501 IP Phone

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Connection Problem


I think you have to have the upgraded cable modem with the rj11 on the back in order to pull the voip dialtone. Hope this helps

May 14, 2009 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Making a Polycom SoundPoint 501 work on an Avaya IPO


As you have probably found, SIP phones are not supported until R5, which just came out.

Nov 11, 2008 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Just installing polycom 501 phones with nextiva


Ohh this mean, you did not register this extension on your phone system. Create this extension on your phone system. Be sure that password given on Phonesystem is also configured on phone too.

Oct 19, 2008 | Polycom SoundPoint IP 501 IP Phone

2 Answers

Dead Polycom 501


u have the cable plugged in backwards
check it

Jul 25, 2008 | Polycom SoundPoint IP 501 IP Phone

1 Answer

I have 13 soundpoint ip 501 phones


R U USING XLITE OR ARE YOU USING ANY ASTRISK SEREVER... IT IS VERY EASY JUST GIVE ME THE INFORMATION..

Dec 05, 2007 | Polycom SOUNDPOINT IP 501 SIP

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