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Why don't people read the questionns before they answer? This person was asking about an 8qt (very rare) slow cooker made by Euro-Pro NOT a Rival brand "Crock Pot". I am looking for the same item, the ceramic insert and having problems finding parts for this unit model # KC281W online.
If you are just guessing or have sources for other brands please do not answer
there is another pots on this topic where someone posted Jarden's phone number...you can probalby also get it on www.crockpot.com
I called on mine (same purchase place and time but they did not ask). they are sending me a new lid for free. mine broke months ago but i have just used it very carefully prying open the lid.
it does sound like there is a problem but at least they are providing a free replacemnet.
I have found where you can get the carafe. You can only get it in black tho. My problem is that I have the dual pink one from Mary Kay. So if anyone knows where I can find the pink one, let me know. Email me at [email protected]. Anyway the company is called Seventh Avenue sells this dual coffee maker in red, black and butterscotch (yellow). The carafe only in black item # is DF62694 for $19.95. You can see them online at seventhavenue.com or call 1~800~356~9090.
Select Brands Kitchen Selectives Select Brands Customer Service Or Call 913-663-4500 To order replacement carafes for the CM-202 Dual Coffee Maker you have to call Customer Service at 913-663-4500 - This item cannot be ordered on line.
Contact Heather at Select Brands. I ordered replacement carafes for our office CM202 dual coffee maker. It took about a month to get them, so be patient. I believe they make an order when enough folks get on the list for replacements.
Heather's email to me last year (Aug 07): Those carafes are 15$ and that includes s&h. We take
MasterCard/Visa over the phone or via e-mail. However, they are on
backorder right now. Please give me your name/address/phone number/how
many carafes you are interested in and I’ll put you on the call back list and
I’ll contact you once they become available
Heather Seute Customer Service Manager 913.663.4500 x 221
I have had the same problem. Spoke to rival customer service and they no longer sell replacement lids for model number SCE502. I've read to take the screw from the knob to a hardware store and then find a knob which will fit it.
Someone else suggested that if the knob is mostly intact, ask hardware store for araldite glue
Is there a customer service phone number for Kitchen Selectives ?
Need one pot to replace broken one.
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