Hello, I have an issue with my extension. Does anyone know how to remove the long distance extension?? all my other extension can dial out but this one does not allow.
Any help would be great
Thanks
Changing the Class of Service COS of that extension to "1" will allow it to dial anything.
In a TD system, that is a 2-step process, because you have to find where the extenion jack is located in the system.
Go into programming and dial 003. If you press the SP PHONE button, it will step you through all the ports in the system and give you extension numbers. To start 01-1 will be 101 01-2 201 02-1 102 etc. Since you're in a motel, it should be renumbered to match the rooms and if you started with 100 or eliminated 113 your whole plan may be different.
Once you find the jack number for your station, press the HOLD button and dial 601 SP PHONE and the 2 digit jack number from above. You will be looking at your extension COS. Dial 1 STORE and it will turn off that extension's toll restrictions.
Please rate this solution and let me know if you had any problems following this instructions.
Carl
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this is a motel and I am the owner,, need to figure out how to unlock extension as it is for my living quaters. let me know if you can assist with instructions.
Yep, it's done in Class of Service (COS). Your system administrator should have the programming instructions on how to get into the system and make changes. COS is an installer option. Since this is a public forum, I'll not go into details on exactly how it's done.
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