Headset freezing up

Try to put your headset in pairing mode, prior to trying to pair it with your phone. To do it, begin with it turned off. Then, if it is the first time it is being paired ever, just by turning it on (i.e. by pressing and holding the call button for some 2 seconds), it should enter the pairing mode. Otherwise, keep holding the call button past the turning on phase (a total of some 8 to 10 seconds), until its indicator light is flashing in red and blue, thus indicating it is in pairing mode. Either way within the next 2 minutes, make your phone's bluetooth application search for new devices. After a little while, your headset should appear on-screen. Select it and make it connect. If a pairing code (or passkey, or PIN) is requested, enter '0000' (four zeros). If the pairing process is successful, your headset should enter the stand-by mode. By the way, if its data sheet happens to be missing, feel free to download it from this location.


Really hope you are able to sort your problems out soon.


Anyway, please, let me know if I can help you any further .


Regards,
Carlos

The link below on page 7 has the sequence for turning on your headset (Explorer 230 and 220 work the same). If you're still having problems, then it needs to replaced.

Plantronics Explorer 230 User's Guide

Good luck from Headsets Direct!

Firstly, make sure you have enabled Bluetooth on your phone or whatever device your using the headset with. The default setting off, so go into your phones set menu and enabled Bluetooth.
You'll then need to 'pair' the headset and phone.
1. Ensure the headset is turned off (indicator light not blinking).
2. Press and hold the Call E button for 4 or 5 seconds. The indicator light will initially flash, but continue to hold down the button until the indicator light is steadily lit.
If the indicator light is flashing or not steadily lit when releasing the button, repeat both steps 1 and 2. Hold the Call E button for 4 or 5 seconds.
3. Enable Bluetooth on your phone and get to 'search for devices' it should find the headset.
4. Select Motorola HS850
Select OK or Yes to pair your headset with your phone. Enter the passkey: 0000 Select OK. When your headset successfully pairs with your phone, the indicator light changes from steadily lit to flashing.
Hope this helps. Oh and make sure your phone actually supports the headset!

Charge your headset
Charge the headset's battery fully before using the headset for the first time.
1 Put the headset in the supplied charging case and close the cover.
2 Plug the travel adapter into the case's charging socket.

Put your headset in pairing mode
1 Ensure that the headset is off (see Turn headset on/off below).
2 Press and hold the Multi-Function button until the indicator light turns on in blue (approximately 8 seconds).

Turn on Bluetooth on your phone and pair with headset
1 Set your Bluetooth phone to discover the headset by following your phone's guide.
Typically, the steps involve going to the Settings, Connection, or Bluetooth menu on your phone and then selecting the option to discover Bluetooth devices. Your phone will find the Samsung WEP200
headset.
2 Select Samsung WEP200.
3 When the phone asks if you want to pair with it, confirm by selecting Yes or OK.
4 Enter the headset passkey or PIN, 0000.

Your phone and headset are now paired and ready to make and receive calls.
1 Place the headset over your ear.
2 On your phone, make a call to the number you want.
3 If your phone and headset are successfully paired, you will hear ringing on the headset

After you have successfully paired your phone and headset, you do not need to repeat these initial setup steps each time you use the headset.

To turn the headset on
Press and hold the Multi-Function button for4 seconds until you see 4 blue flashes on the indicator light, then release.You will hear a tone and see the indicator light flashes while the power is on.
To turn the headset off
Press and hold the Multi-Function button for 4 seconds until you see 2 blue flashes on the
indicator light, then release.You will hear series of 2 tones and see the indicator light stops flashing.
http://ars.samsung.com/customer/DownloadAnsTempl?AT_ID=70171&SEQ_NO=2

Bluetooth Headset

Pairing Instructions

1. When you turn on your Samsung Bluetooth

headset for the first time, it proceeds into pairing

mode immediately.

2. If you have paired the headset with other

Bluetooth devices, make sure that the headset

is off. Press and hold the Multi-Function button

until the blue indicator light stays solid blue after

blinking.

3. Set your Bluetooth phone to discover the headset

by following your phone's guide. Typically, the

steps involve going to a 'Setting', 'Connection',

or 'Bluetooth' menu on your phone and then

selecting the option to discover Bluetooth devices.

4. Your phone will find the Samsung headset and

ask if you want to pair with it. Confirm this by

pressing the Yes or OK key.

5. Enter a passkey or PIN, 0000 (4 zeros), then

press the Yes or OK key.

6. If pairing was successful, the indicator light will

flash in blue 10 times rapidly before going to

flashing every 3 seconds. If unsuccessful, the

light remains on, and you will need to re-attempt

pairing.

7. When you turn on your headset after pairing

with the phone, the headset is automatically

connected to the phone.

8. When you turn on your phone after pairing with

the headset, the phone is connected to the
headset by pressing the Multi-Function button.

Your phone will find your headset only if it is in pairing mode. This mode is denoted by its indicator light steadily lit in blue at the time you slide the call button towards the microphone (i.e. turn it on). If the light is not steadily lit then, you must ensure that all devices previously paired with your headset have their bluetooth radios turned off and try again. When the light is steady, make your phone's bluetooth application search for new devices. After a little while, your headset should appear on the list of found devices. Select it and make it connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing process is succesful, your headset should enter the stand-by mode. There might be an indication on the phone that a headset is connected too.
By the way, if your headset's user guide happens to be missing ,feel free to download it from this location.
Anyway, please, let me know if I can help you any further.
Regards, Carlos

Try letting the battery go completely dead on the headset and then recharge it. This should fix the problem.

Here is the link for the Plantronics 220 User's Guide.

Good luck from Headsets Direct!

try doing a system reset press the call control button and the volume mute button at the same time for 5 seconds. when the talk indicator light blinks release both buttons. press the call control button again and the talk indicator light will blink again briefly headset is back to normal then unplug the charger from the charging jack for 5 seconds and plug back in headset is reset. if that doesnt work then replace the battery in headset.

The following are detail instructions on how to Pair (sync) a Plantronics Bluetooth Headset to your Bluetooth Cell Phone:

1 - You need to go into the device you wish to pair it and turn the Bluetooth feature first.

2 - Then you need to place the headset in pairing mode so your phone will find it.

Find your model headset in the instructions below. Once the headset is in "Pairing" mode you will then need to follow the instructions in your cell phone or Bluetooth device's user guide on how to go it to your phone and search for the headset & pair it to a Bluetooth headset.

The passkey is 0000 (4 Zeros) except models M1000 and M1500 (see below for their number )

For the Plantronics M3000/M3500 (discontinued):

Pressing and holding down the volume up key and the talk button at the same time. Hold them in together until the indicator light on the headset starts flashing red then green.

For the Plantronics 510 Voyager:



Pressing and holding down the call control button and holding down the volume up at the same time until the indicator light on the headset starts flashing red then blue.



Plantronics Explorer 320,330,340 & 350

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.



Plantronics 655, 665

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.





Plantronics Discovery 640, 645, 640e

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.



Plantronics Pulsar 590/590e & 590A & a Bluetooth device:

Begin with the headset turned off. Press and hold the call control button then power the headset on and when the indicator light flashes red and blue, release the call control button. Once the headset is paired successfully the headset will flash blue.

For the Plantronics Pulsar 590 & 590A & the Universal Adapter: Begin with the headset turned off. Press and hold the call control button. Power the headset on and when the indicator light flashes red and blue, release the call control button. Turn the Universal Adapter on. Press and hold the adapter pairing/connect button for 7-10 seconds. When adapter starts flashing red and blue release the buttons. The headset and adapter will flash blue when paired successfully.

Plantronics Pulsar 260

For the Plantronics Pulsar 260, Begin with pendant powered on.

Press and hold both the mute/play/pause button and the power on/off/pairing button simultaneously. When the
indicator light flashes red and blue, release buttons. While pendant is flashing red and blue, use the phone menu to search for Bluetooth devices and select "260 Plantronics." When prompted for passkey,
enter 0000.


For the Plantronics M2500 (discontinued):

Start with the headset powered on. Press and hold down the call control button while also rotating the multi function dial upward (away from the light) until the indicator light on the headset starts flashing red then green. When prompted for passkey, enter 0000.

For the Plantronics M1000 (discontinued):

Hit and hold the volume/mute switch in until the indication light starts blinking.


For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.

For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.

You can also use the Plantronics Bluetooth Pairing Guide

You headset should work with the phone. Try following these steps.

1 Turn on the Bluetooth feature on your phone. For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phone's user guide for more information.
2 Turn the headset on. Turn on your headset by sliding the power switch forward. Wait until the indicator light ?ashes blue and red. If you don't see the red/blue ?ash,turn the headset off, wait, then turn it on again. Wait until you see the red/blue ?ash.
3 Use the commands on your phone to locate your headset. For most phones, select Settings/Tools > Connections > Bluetooth > Search > 2XXPlantronics. See your phone's user guide for more information.
4 When prompted for the passkey, enter 0000. Pairing is successful when the indicator on your headset ?ashes blue. Your headset is now connected and ready to use