Question about HP LaserJet Office Equipment & Supplies

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I have a document jam error coe 13.A2.FF. There is no paper yo be found. How do I clear error message.

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Guys, its easy.. I found a little piece of paper after seeking calmly. It was on the paper pulling system when collecting from the tray. See the pic, it was right whee i'm pointing with my tool. It was locking one of the sensors around there. See in the third image where my tool is pointing.. Its exactly inside and very difficult to see.. And one more thing.. You'll have to unscrew the upper cover to see it.. Good luck
I love smart gadgets like this. Easy to solve. I have a document jam error coe 13.A2.FF. There is - 1d69ed0c-5731-4c6b-ae7c-d49ff90e96d8.jpg 8e1e42b8-3851-411a-98e1-09eb08d019b9.jpg

Posted on Mar 18, 2014

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THANK YOU. FOUND IT HELPFUL! :)

Posted on Jan 08, 2015

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6 Suggested Answers

6ya6ya
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SOURCE:

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Posted on Jul 02, 2010

  • 360 Answers

SOURCE: Samsung scx-4521F giving me document jam error

hello please check it properly.some time their have a small piece of paper.
or clean adf unit & service.

Posted on Sep 09, 2010

  • 1 Answer

SOURCE: Document Jam Error Message on Brother MFC-8660DN

I had the same problem with a Brother MFC-8460 and called Brother's support line. The solution that worked for me was to lift the top cover where the sheets of paper go through when you fax. On the right of the black rectangluar piece with grey roller there is a slot in the tray with a black lever inside. The black piece was stuck down inside the slot and had to be popped back out. Once it was out I hit the stop button and it was fixed!!

Posted on Apr 24, 2008

mickblu
  • 12 Answers

SOURCE: Clear Paper Jam error -- but there is no paper jam!

Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...

Posted on May 31, 2007

TIPS72
  • 369 Answers

SOURCE: Canon MP610 - Paper jam error message

PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
GOOD LUCK

Posted on Jan 04, 2009

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Hp 5660 photo paper jam from placing in wrong tray.


HP Printers - 'Paper Jam' Error ' HP® Customer Support

https://support.hp.com/ca-en/document/c04348351
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Solved: Our HP Envy 5660 printer is 2 weeks old. It was purchased at an ... An error message popped up reporting a paper jam issue. Followed ...

help HP printer Envy 5660 Error "load photo paper in tray" - HP ...

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A new Envy 5660, can't get it to print 8x11" size, keeps error message, "load photo paper in tray", need to know how to set printer to print on regular size paper. ... I see you are trying to print to your HP Envy 5660 but you keep getting an 'Load photo paper in tray' error message.

HP ENVY 5640, DeskJet 5640 Printers - A 'Paper Jam' Message ...

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Fixing a Paper Jam on the HP ENVY 5540 Printer - YouTube

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Jun 20, 2017 | HP Office Equipment & Supplies

2 Answers

My HP printer shows: "13.ff.ff. jam in right door" error message, what can I do?


I could not find this error on HP tech site documented for this printer, but on the 551 which is the same engine without the scanner and this error indicates a problem with multiple sensors. If you have run a sensor test and all sensors test ok then the service documentation states that the DC controller is likely the issue.

Jun 04, 2015 | HP LaserJet Enterprise 500 color M575dn -...

3 Answers

HP error code 363, what does this mean?


I went online and found the HP8600 user manual and this is their solution to the error code 363 that you reported, which I copied off their site. Hope this works for you:

  • Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly. Click this link HP All-in-One and Fax Products for more information on enabling or disabling ECM.

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    NOTE: Error codes that apply specifically to ECM have ECM listed next to them.


Error Code: 356, 357, 358, 359, 360, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM

Definitions

  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.



Solutions

  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.



May 27, 2014 | HP LaserJet 3050 All-In-One Printer

2 Answers

Paper jam on screen will not reset


To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

1 Answer

HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

Nov 26, 2010 | HP LaserJet P3005n Printer

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

2 Answers

I HAVE A HP OFFICEJET J6480 ALL IN ONE. THE PROBLEM IS THAT IT SAYS I HAVE A PAPER JAM. I HAVE CLEARED ANY JAM, BUT IT WON'T CLEAR OUT


Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.


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Aug 17, 2009 | Office Equipment & Supplies

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