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This is a problem with the aspect ratio setting. Usually found in the setup section. You can use your owners manual to locate the setup section and find the procedure for changing the aspect ratio settings.You should be able to do with the remote control or the buttons on the television. You can call the Sanyo customer support at this telephone number. 1-800-877-5032. Give them the model number of your television and they will be able to help you . I hope this information has helped you with your problem.
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