Mis-feeds paper and thinks it has paper jam

You can load up to 30 sheets of plain paper in the Artisan 800 ADF. If the ADF doesn't feed the paper, check the following.

1. Make sure that you are loading plain paper only without a holes. 3-hole punched paper is not supported by this printer.

2. Load paper not exceed 30 sheets.

3. Open the ADF and check for any jammed paper or foreign object that is blocking the paper feeding path.

4. Check if the BIG GREEN ADF indicator is lit when you load paper in the ADF.

If the issue persists, your printer will require service. You can contact the Epson for warranty if your printer still under warranty. If your warranty expires, look for an a service center that can repair your printer.

1. Remove the rear cleanout from the printer.
2. Gently remove any jammed paper or bits of paper.
3. Close the HP Paper Feed Cleaning Kit software on the computer.
4. Load plain paper in the printer paper tray.
5. Press the Power button to turn the printer off.
6. Press the Power button to turn the printer on.
7. Try printing again. If the printer still does not pick up paper or if a paper jam occurs again, service the printer.

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If I load my paper at the 'proper' height, it will not feed. If I push the paper down too far, I get a 'paper jam' message. What works for me (even though it's a royal pain) is to feed 1 sheet of paper at a time. Put 1 sheet in so it's level with the top of the feed tray, then gently push it down 3/4 of an inch. That works for me. Good luck.

like the name goes, it is manual. You will have to feed the papers one after the other. if you do not want that, then load the papers into the automatic tray if you have one.
Incase none of the above works it means the roller that is suppose to pick the papers finds it hard to pass papers on to the other which you will have to replace.
good luck

You need the pick up rollers replaced. Call your service centre to replace pick rollers as these are feeding the pages crocked

Mis-pick means it didn't pick up a sheet of paper, you may need to clean the paper feed roller in the back above where you load paper for printing.

My CX4800 developed the same problem. It was an excellent machine until then. I tried everything I could think of, and finally decided it must be the rather large feed in rollers at the right of the paper bin (one below and one above the paper) that had worn too smooth to pull the paper in. It works fine if I will give the sheet a "push" when it starts to go down

If it doesn't feed any paper at all (even regular sheets) and you already have tried loading just 1 sheet it still doesn't feed it...means that it is an issue with the hardware itself particularly the paper sensor. This is usally caused a paper jam and clearing out the jam in the incorrect manner. If your printer is still within the 1-year warranty from the date of purchase, I recommend that you contact Epson technical support for a replacement or service center referral in you area if beyond warranty period. They may also provide you with other options suitable for you needs

You probably have a sticky paper feed sensor or a small bit of paper stuck under or around the sensor. Unfortunately the sensor is really difficult to get too without pulling the machine apart, but can be done if you take your time. The sensor is visible looking into the machine just adjacent to the printhead when it is parked behind the metal support
and if u have any lines on the paper when you print, it is most likely paper fluff or a hair struck under the printhead. Put a small soft cloth on the paper feed platen and run the printhead over it gently. Turn the printer off and then open the cover. Turn the machine on and when the printhead moves off the cleaning station, pull the plug out (this won't hurt the machine). then place the piece of cloth on the platen and slide thge printhead over it. Don't force anything. There will be mild resistance but not much.
If this seems too much, then a service agent might be your best choice but expect to pay around $50-$60 for the job.

Hi Natoli3,
This could be a mis-match of paper sizes. Example, computer could be sending an A4 page to the printer. The paper size in the could be set to Letter. Ensure the 4 paper sizes match, in the computer - the document and printer driver; in the printer (change in control panel) and paper tray (adjust the physical side and length).

S88

without some information about the kind of printer and the weight/thickness of the paper, try to supply more information in a comment if you can, this is a generic answer.
many printers have a paper thickness adjustment that helps ensure that only one sheet is picked up at a time, and that the sheet feeds accurately,
if two or more sheets are picked up there are jams as multiple sheets do not feed well, and may not even get out of the paper tray. If the printer is set for a thicker paper, the lead edge of thinner sheets may miss its aimed path and wrap around guides or rollers, jamming.
The makers web page, or the user guide if you still have it, often have FAQ on paper jams,

most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper advances...is it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck