I have no manual for this phone system. I have the main phone and I need the main greeting changes to let callers know what extensions to dial.
What happens when you dial 777 on the intercom? If you get Partner mail, then it's a start. Now you just need to find out which one and the admin password. Normally it's 99 for admin access and the password is defaulted to 4321.
I'd be searching the internet for a manual.
Carl
SOURCE: Lucent 18D phone system
Which voicemail do you have?
When you log into voicemail, it should tell you.
SOURCE: Lucent Partner 18D
Which voicemail do you have?
Partner Messaging?
Partner Voice Messaging?
Partner Mail VS?
SOURCE: I need to change the main company greeting
dial voicemail, when prompted for mailbox
99#
1234#
9
3 for AA
1 for day 2 for night
6 to modify menu
press star (*) pound (#) (you arent messing with selector codes
record greeting there. 21 to rerecord, 23 to listen
Make sure you press # to save when finished
SOURCE: I need to change the main greeting!!
First of all, there are different locations for each greeting...
and you have to know which greeting you are changing.
The greeting that you are talking about:
-> is it the CCR tree? (is says - press 1 for x, press 2 for y, press 3 for z)
-> is it the Auto Attendant? (welcome to xyz company, if you know the extension of the party dial it anytime)
-> is it the General Mail box?(please leave a message after the beep)
-> is it the receptionist mailbox?(this is the receptionist personal mailbox)
In other words, what does the greeting say, maybe that might help solve this issue.
SOURCE: Need to change main greeting and wipe out an old unknown password
Start here for the Auto Attendant greeting. http://dstech1.com/changing-the-greeting-on-voicemail/
Once you figure out what voicemail this is, you will need to go into Voicemail Admin Programming to re-initialize the password for an extension.
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