Solve a problem with HP Backup and Recovery Manager HP Backup and Recovery Manager has stopped working properly. An update is available that solves this problem. Click to download the update from

hay i found this hope it helps

Click Start and enter Recovery in the search field. Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The HP Recovery Manager opens.
Alternately, click Start , All Programs , Recovery Manager , and then Recovery Manager . Allow the action to continue, if prompted. The HP Recovery Manager opens.

Click Advanced options , System recovery , and then click Next . The PC will restart and reopen the recovery manager.
Alternately, if Advanced options is disabled, click Next , and then System Recovery . The PC will restart.

When the PC restarts, select the System recovery option and click Next .

If prompted to use the Microsoft System Restore program, click No , and then click Next .

When prompted, select the Back up your files first (recommended) option, and then click Next. Follow the on-screen instructions.

When prompted to Recover without backing up your files , please STOP before clicking Next .
WARNING: This is the final opportunity to change your mind about recovering the PC and deleting all the files and programs. Once you click Next , the restore process cannot be stopped

If you are satisfied that you want to begin the recover process, click Next . The PC immediately begins formatting the hard drive and destroying all data.

or try here
HP PCs Performing an HP system recovery Windows 7

try disconnecting the drive and reseating it first.

If you enter the bios (f10 on startup) does the computer even detect the drive? If not - try reseating it - don't forget to power off first

Failing that try the hp recovery partition
1
Press the power button to start the HP. Press and hold the F11 key to launch the HP Recovery Manager from the recovery partition.
2
Backup any files you want to save. Follow the HP Recovery Manager instructions to save any important files before continuing with the recovery process.
3
Continue the recovery process. After backing up files to an external device or CD/DVDs, select the option to perform a system recovery.
4
Obtain and install updates for the HP. After your system reboots, use HP update manager as well as Windows update to restore all critical updates to your HP computer.
5
Make a set of recovery disks. Use HP Recovery Manager and select "Advanced Options" to create a set of recovery disks that can be used in the event that your HP cannot access the hard drive.

CHECK WINDOWS UPDATES ,FIRST IF NOT GO TO DEVICE MANAGER RIGHT CLICK ON SOUND AND CLICK OPTION UPDATE DRIVER ,THEN CHECK ONLINE OPTION IT MAY SOLVE IT FOR U ,ALSO CHECK THE PROPERTIES OF SOUND MAKE SURE ALL VOLUME LEVELS R SET CORRECT .

Restore the pc to its original condition with HP Recovery Manager if computer can boot to the Windows desktop. Launch the Recovery manager
Note:Before doing recovery try to back up the important data like pictures and documents.
1.Click Start and enter Recovery in the search field. Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The HP Recovery Manager opens.
Alternately, click Start , All Programs , Recovery Manager , and then Recovery Manager . Allow the action to continue, if prompted. The HP Recovery Manager opens.
1.Click Advanced options , System recovery , and then click Next . The PC will restart and reopen the recovery manager.
Alternately, if Advanced options is disabled, click Next , and then System Recovery . The PC will restart.
1.When the PC restarts, select the System recovery option and click Next .
1.If prompted to use the Microsoft System Restore program, click No , and then click Next .
1.When prompted, select the Back up your files first (recommended) option, and then click Next . Follow the on-screen instructions.
1.When prompted to Recover without backing up your files , please STOP before clicking Next .
WARNING: This is the final opportunity to change your mind about recovering the PC and deleting all the files and programs. Once you click Next , the restore process cannot be stopped
1.If you are satisfied that you want to begin the recover process, click Next . The PC immediately begins formatting the hard drive and destroying all data.
The recovery process may take up to several hours and will return the PC to its original condition. Any custom settings, drivers, software programs and updates, and/or hardware updates are lost and must be reinstalled.
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition. The Recovery Manager can be launched during the start up process by following the steps below.

1. Press the Power button to start the PC, and then press the f11 key when the standard BIOS prompts are displayed on the black screen. NOTE: Pressing the f11 key during the startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
   • If the HP Recovery Manager can access the recovery partition on the hard drive, a prompt to backup the user files before beginning the recovery is displayed. Follow any on-screen instructions.
   • If the HP Recovery Manager cannot access the hard drive to fix any system errors, you will need to use the personalized recovery disc that you created to recover the hard drive to its original condition.
   • If you have not created the personalized recovery disc, or the discs are corrupted, you can order a replacement recovery disc from HP.
2. When the Recovery Manager starts, follow the instructions.

Hi ,you should only get that if you're not shutting down , does the laptop turn off when shutting down ?

The other thing is when starting up, it has a problem talking to a device driver therefore putting itself in safe mode,

goto the following to update the drivers etc.

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=1842076&taskId=135

Regards
GeWiz.

If your laptop is new and you have never taken a backup disc, you may receive this alert. The backup disc is to help at times when your hard disk crashes and the recovery partition gets destroyed, you can safely reinstall from the Factory backup disc. And BIOS has no link with this issue. You need not update the BIOS.

Hi,
You are correct HP do not provide the recovery disks for this Media Center anymore.

I've just about searched the net for anyone who may have recovery CD's for sale but no no avail.

If you can still get into the operating system use HP Backup and Recovery Manager, its quick and user-friendly. To run, simply go to All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. With HP Backup & Recovery Manager, file restoration is easy. To recover a deleted file, simply use the Restore Wizard.

For a full system restoration, press the F11 key during boot up and then select "Recover PC" from the menu if there is a recovery partition available (sometimes you have to hold down Ctrl and hit the F11 key on boot up)

Other than that you may have to purchase a Windows XP or Windows XP Media Center installation CD from a reputable store like PC World for example.

Good luck.

try and repair the Operating system of your computer it will solve your problem or you can check all the running processes in the task manager must of time it do cause the system to slow.

hi, i think you can do that easily. Thr must be recovery partition in your laptop, which is already installed in by HP. Press F11 on the keyboard immediately while the computer is starting up. The HP Backup and Recovery Manager window will appear. You can follow steps.
If this doesnt work thn you will have to make CD or DVD. Create a set of operating system Recovery disks by following the steps below.

1. Click Start and type Recovery in the Search field.
2. Select Recovery Manager , and when the wizard opens, click the Advanced options button, if available.
3. Select Recovery disk Creation , and follow the directions provided in the wizard.

I hope this solves your problem.