Fisher and Paykel GWL11 Top Load Washer Logo
Posted on Dec 10, 2008
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Fisher paykel gwl11

Just put in a new diverter valve. machine will not recirculate the water during wash cycle it just sends the water out through the discharge tube. the diverter is not shifting between recirc and discharge. could the control panel be bad?

  • alanr602 Dec 15, 2008

    Thank you for the help!

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1 Answer

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  • Expert 145 Answers
  • Posted on Dec 15, 2008
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Hi Alan.. usually if there is a problem where the diverter valve is not sensed by the machine control, it will throw a fault code and beep and not complete the cycle. There should be a tech sheet under the control panel. Did you make sure you properly re-connected the two orange wires on your new diverter valve?
I certainly have encountered several over the years where the control stops puting voltage to the diverter in recirculate mode.

If you want to be able to use all the cycles on the machine, then you need a new control board. That is part #420094USP and can be purchased from Fisher Paykel Parts direct;
http://fisherpaykelparts.net/index.php?categoryid=111&productid=26

If you need to do laundry in the meantime, use the PERMA PRESS wash cycle, it should work for you, as that cycle does not use the diverter valve.

Also inspect your water pump and make sure it isnot wet or leaky, as this can cause the machine control to either short out altogether or lose functionality on some cycls such as you are experiencing.

I hope this info is helpful to you.

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Fisher Paykel GWL11- US Washer

- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module
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Fisher Paykel Washer GWL11 - I have replaced the Drain Pump,Pump Hose,Diverter Valve. First test: Diverter was in wrong.Drained,but tub didn't fill orrecirculate. Fixed it. Now ONLY recirculates.

After filling with a small amount of water it will recirculate for a while then fill again to a higher level. To recirculate the divertor has to heat up and expand the operating plunger. It takes a long time to cool & move back to the drain position. You may be advancing from recirculate to drain too quickly. Allow at least 2 minutes before trying to drain water.
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Water pumps out instead of recirculating?

It's not your wires faulty.
Is the valve installed the right way.
When diverter valve is powered will pump water over bowl.
Your motor controller board may be faulty,
And need diverter driver parts replaced.
Set you machine to Traditional wash only to bypass
Eco active filling that users diverter valve.
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Error code 52

51. (00110011) Phase 5 ECO - Recirculation Fault
The product has detected that it is losing water during recirculation.
Primary Source - Diverter Valve Wiring
Action - Check diverter valve harness is correctly fastened to diverter valve. Check flying lead
in motor controller, and connection to valve next to drain pump.
Secondary Source - Diverter Valve
Action - Check diverter valve resistance. If open circuit (nominal is 1500 ohms) replace
diverter valve. During recirculation, check that water is being recirculated back into the bowl,
and that no water is coming out of drain hose. If there is some water coming from the drain
hose, then the diverter valve could be faulty, or it could be jammed with a foreign object.
Replace diverter valve.
Tertiary Source - Motor Controller
Action - The diverter valve drive circuit may be at fault. If the primary and secondary checks
pass inspection then replace the Motor Controller.
52. (00110100) Phase 5 ECO - Recirculation Fault
See fault code 51.
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I have a gwl10 and during the wash cycle there is water coming in but the drain pump keeps running during the fill cycle.

The pump itself is supposed to run during the fill portion of the REGULAR cycle. It is supposed to be mixing the incoming fresh water with your laundry detergent and pouring the solution on your clothes as the tub rotates slowly. If the water is draining out of the machine, then there has been some sort of issue with the DIVERTER VALVE. It either has a broken lever on it or an object has become wedged in it, holding it open all the time. If you try the PERMA PRESS cycle, you will probably find that cycle will work, as it does not use the recirculate function.

I would check the diverter valve first. You can tip the washer back and remove the hose clamps with no tools and shine a light up inside and look for an object. You also can inspect the lever and will clearly see if it is broken.

If the washer needs a diverter valve, the part number is a 426862P and is easy to change. You can get them from Fisher Paykel Parts:
http://www.fisherpaykelparts.net/111-4/Diverter-Valve-GWL10-11-15.php

They also have downloadable service manuals (but I have pretty much told you what you need here)
Here is the GWL10 manual:

http://www.fisherpaykelparts.net/115-15/GWL10US-Service-Manual.php



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