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Hi, Try connecting your phone to some other phone lines in which the caller id is working properly and this way you can check if the problem is with your device or line.
For all the phones to display the caller information properly, CLID (caller line identification service) should be enabled for your landline connection. Please contact your phone line provider to enable this service and you should be able to see the caller id information in your panasonic device.
I hope this is helpful to you thanks Please rate the solution
You dont normally have to "turn on" caller ID on a phone capable of displaying caller ID.
However, the caller ID data the phone has to pick up off the phone line when a call comes in is normally an additional (paid for) service from your telecomms provider.
Have you specifficlally requested the caller ID service from your telecomms provider ? If so, have they confirmed it is now up and running ? Are you sure your phone is caller ID compatible ? Can you borrow a phone from somebody, that you know dsiplays caller ID and try that phone on your line ?
If the answers to these questions is yes, then you need to report this as a fault to your telecoms provider who, so long as the answers to the above questions really is yes, wont charge you for rectifying the problem.
Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.
Caller ID information is passed between the first and second rings.
Try connecting a regular corded telephone or a standalone Caller ID box. Does Caller ID information show up?
If you have multiple telephones (I don't mean a single cordless telephone base with multiple handsets) and none of them are showing Caller ID after 3 rings it would appear that the telephone company does not have Caller ID turned on for your telephone line.
I have had this phone (twin) for quite a few years . If your incoming line supports caller ID it should work immediately. I never had to activate this. I would check if caller ID on your line is working. Check with another phone if you can.
Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG
If you are using standard telephone lines, the LCOT cards have to be fitted with Caller ID boards to be able to retrieve the data. If you have the boards, and you have turned on the Caller ID feature on each telephone line, your phone company is not providing the service.
We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
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