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Posted on Dec 09, 2008
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Aloha 1220 pos touch screen failure

We have a pub and grub that has the Radiant systems Aloha 1220 pos with touch screen capabilities. One day the terminal behind the bar(which is also the busiest one) lost the touch screen capabilities. WE now have to use a mouse to conduct transactions which is definitely slowing down business and sales as well. Do think you guys can help me troubleshoot and try to get it upline again? The terminal is also embedded with XP Pro if that helps out any...I would greatly appreciate any help how small to help me remedy this problem.......Thanks and God Bless

1 Answer

Scott Hill

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  • Master 558 Answers
  • Posted on Dec 09, 2008
Scott Hill
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Joined: Apr 27, 2008
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Most likely you have a broken (inside the cable ) ribbone to the touch screen this can happen with age, or the handling of the system, thre is not a quick fix for these touch screens apply for a service tech on onforce.com you should be ok with one of them.

  • slewisbjc Jan 17, 2011

    we had this happen to us as well and it turned out to be a small piece of the very tiny gasket that had dropped down and was hanging every so slightly below the frame of the screen. I pushed this back up into the frame, and the touch screen worked! This can happen with lint, gasket, or paper (if you clean the screen and a little piece of paper towel gets lodged up in there). Make it a habit to clean the terminal with air instead of paper and check for gaskets that drop down on old screens.

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Related Questions:

1helpful
1answer

Need to calibrate screen

This should not be necessary during normal use. It is more likely that the touch panel has a fault or a scratch/ hole in it causing failure. Firstly, check that there isn't a build up of filth at the bottom of the touch panel which can interfere. 90 percent of the time it is a failing touch panel, sorry :(
tip

Radiant Heating - Why do You Feel Warm? The Best Most Efficient Heating System

What makes you feel warm on a sunny day in the summer? Radiant heating or radiant energy is usually recognized as the oldest form of heating. It provides the best comfort and is the basis for all types of heating systems. Radiant heating is "radiant energy" being emitted from any heat source. Radiant heating is the effect you feel when you can feel the warmth of the sun or a hot stove top element from across the room.

Radiant heat is widely known as the most comfortable and efficient heating method you can find. Some of the advantages of radiant heating are: it is usually more efficient than baseboard heating and almost always more efficient than forced-air heating because no energy is lost through ducts and other transfers. This technology can be used for both heating indoor and outdoor areas. These heating systems work by supplying heat directly to the floor, to panels in the wall or to the ceiling of a house. Because the radiant heating will make you feel warmer when you are in a room, you can have the thermostat at a lower temperature and still feel warm.

The feeling of warmth is the absence of heat being pulled from your body. If the walls, floors, and ceilings around you are warm then they are not pulling heat from your body. Then you feel warm. Your body is not giving up heat to them.

Because of this radiant heating systems can provide massive energy savings of more than 10-30% in most residences, and sometimes up to 60% in shops, hangars and warehouses. Radiant heating provides even warmth with no cold spots within a room. That provides a comfortable environment that cannot be matched by any other type of heating system.

New radiant systems are currently designed to run cooler than they did in the past. The water supplied to the systems will generally range from 90 to 140 degrees. Remember radiant heat can travel in any direction and is unaffected by gravity. Radiant heating systems will allow you to be more comfortable at a lower thermostat setting. Radiant heat will warm the closest and coldest mass, which then radiate heat throughout the space evenly. Radiant heating will give you the most consistent room temperatures from floor to ceiling when you compare it to any other heating system.
on Dec 12, 2009 • Heating & Cooling
0helpful
1answer

My Aloha POS monitor worked fine last night, this morning is black. Green light stays lit, yellow light flashing. Unplugged, tried to reboot, nothing.

tried to reboot and use the Key f8 for to obligate o.system to show the way for window in safe mode, and correct the problem.
Run the CHKDSK for troubleshooting.
Update after your fix the BIOS AND CHIPSET.
Pass the Antivirus+Malware.
God bless you
0helpful
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I need to download an Aloha POS system manual

Hi - have you checked out this forum for the Aloha POS system - http://www.tek-tips.com/viewthread.cfm?qid=1365447&page=1

All you need should be in there - may require a bit of digging, good luck.
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Epson IM-310 POS touch screen unit - change resolution.

sorry to say but pos systems video controllers are for simple vga graphics for business uses. but i am still looking into it for you.
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HOW TO CHANGE FLOOR PLAN ON THE ALOHA POS SYSTEM?

Please tell me if you found the solution, I am trying to do the same thing.
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Our restaurant has Javelin LCP screens that keep going down

http://www.pointofsuccess.com/demodownload.htm this may help u decide its only a demo but if u like then you can buy full version.

this is a free pos program  ftp://www.gopositive.com/pub/positive/Alpha/PFW4h.exe

quickstart guide  ftp://ftp.gopositive.com/pub/pdf/PFW%20Quick%20Start%20Guide.pdf

just copy and past the links to ur browser
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