When we call the back door number to reach an extension, we sometimes get transferred to the wrong extension.
SOURCE: auto attendant
I was poking around on the web and found your question. I designed the SI-460 a few years back. Casio, sadly, shut down their phone division.
I can e-mail you the owners manual (PDF) if you need it.Anyway, in case you haven't figured it out:
To turn off the auto attendant:
Press the PROGRAM key.
the display will indicate:
PLEASE SELECT
PNON ANSW OTHER
Press the key under ANSW
The display will indicate:
AUTO ATTND: ON
BACK CHANGE NEXT
Press the key under CHANGE
The display will indicate:
AUTO ATTND:OFF
BACK CHANGE NEXT
Press the program key to end the process.
Good Luck.
Joseph Quevedo
[email protected]
SOURCE: Auto Attendant
You are trying to access the admin mailbox for a newer voicemail than your system supports.
After dialing intercom777, try 99# and 1234#.
That will get you into the voicemail, and it will tell you the release (Partner mail VS rel 4, 5, etc...)
Need to know that for further instructions.
SOURCE: Norstar M7310 auto attendant problem
As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.
SOURCE: auto attendant
In order to do that, you need to know which Auto Attendant you have. I'd recommend calling a Panasonic technician (you call them engineers).
Here's a manual just in case you what to take a whack at it.
http://www.lccuk.com/files/docs/manuals/ICX_Feature_Operation.pdf
Carl
SOURCE: Auto attendant does not pick
What kind of phone system? If Partner, it sounds alot like you lost all your programming, so the phone system isnt programmed to know where the voicemail is. So hwen a call comes in, the ports where the voicemail is, ring, so they pick up, but dont know what they are to do with the call, so they shove it to the receptionist.
#505 needs to be programmed, then #206, that will get you to at least asnwer incoming calls.
Need to know more, like WHAT KIND OF SYSTEM.
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