If the Panel Key Lock feature was set to 'on' so that the Remote Commander could be used the user manual, page 34, says, "If you press and hold the MENU key for about 10 seconds when the power is on, the lock will be released and "Panel Key Lock" is automatically set to "OFF"."
However, if the Security Lock feature was set, which requires a password, and you don't know what the password is you have to call the Sony Customer Service center and be ready with the device's serial number and your personal information.
I appreciate your post, philip hunter!
From my understanding the control panel on your Electrolux range is locked. On the control panel you should see a button near a lock symbol, typically it is labeled control lock, and if you hold that button down for three to five second it should release the control panel. If that does not help release the panel I would suggest performing a reset and you can do that by disconnecting the power from your range for ten minutes. Hopefully this helps. -Matt
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