How to reset a 3com phone - 3Com NBX 3102 IP Phone

You'd have to reboot the phone, and press the white dot 'Program' button within 30 seconds of reboot, then use the arrows to scroll down through the menus to Advanced settings, and find Eeprom reset to default, and choose that. *Note- This will reset all values of the phone. If it's Ethernet Only, it's fine. If the phone is using a Static IP, it will also clear the IP addressing on the phone*

If you are talking about resetting the phone from a user profile perspective it is different. You can reset the voicemail password under the system maintinence, password administration and select user password in the drop down box. After the password has been reset (to the extension number) they can log in and change the recordings and password. You will also need to then go to the users tab and change the name.