Xerox WorkCenter C2424DN All-In-One Laser Printer Logo

Related Topics:

Anonymous Posted on Jul 02, 2012

Nvram reset Xerox C2424

I have replaced the hard drive in the machine, and now need to reset it. My problem is I can not access the NVRAM Reset. I have tried to: 1.) power down the machine 2.) Power up the machine. When the Xerox C2424 power on self test v4.2 displays I press the Up arrow button then press the Enter button 3.) Nothing happens 4.) Power down the machine, wait 10 seconds 5.) Power up the machine wait for the Xerox C2424 power on self test v4.2 displays I press the Down arrow button then press the Enter button 6.) Nothing happens 7.) Power down the machine, wait 10 seconds 8.) Power up the machine wait for the Xerox C2424 power on self test v4.2 displays I press the ? button then press the Enter button 9.) Nothing happens 10.) Power down the machine, wait 10 seconds 11.) Power up the machine wait for the Xerox C2424 power on self test v4.2 displays I press the system setup button then press the Enter button 12.) Nothing happens Anyone know how what I'm doing wrong or a xerox tech who knows how to remedy this ?

  • Anonymous Jul 02, 2012

    Also I should add, the Xerox C2424 does NOT scroll across the screen, it is positioned in the left corner of the lcd, and that is where it stays.

  • Anonymous Jul 02, 2012

    Then on some of the attempts I get the error front panel will not initialize.

×

1 Answer

JMJr

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Xerox Master 694 Answers
  • Posted on Dec 26, 2019
 JMJr
Xerox Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Oct 12, 2008
Answers
694
Questions
0
Helped
166686
Points
2276

3 Related Answers

Anonymous

  • 2072 Answers
  • Posted on Sep 21, 2008

SOURCE: Xerox Phaser 8550dt printer

That is a known problem with the 8500 phaser family.
Contact Xerox at 1-800-835-6100, They WILL replace it for free. It is a known problem.
I really believe that display is failing. very common problem.
Just tell them the display is blank when you call. But they are faulty. Very faulty.

Ad

maxwellc

  • 1 Answer
  • Posted on Dec 15, 2009

SOURCE: xerox phaser 8560 nvreset - how?

According to http://www.laserquipt.com/support/idx/42/615/article/-Reset-the-Printer-to-the-Factory-Defaults-NVRAM-Reset-.html (and it worked for me):



NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAMto their factory default values. The print count and the Adobe firmwareserial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
To reset the printers NVRAM using the Service Tools menu:

NOTE: Print a Configuration Page before resetting NVRAM.
Pressand hold the [Up] arrow button on the Control Panel, and then press the[OK] button. This will automatically display the Service Tools menu onthe Display Screen.

  1. Press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
To reset the printers NVRAM using the Control Panel:
  1. Pressthe [Up] or [Down] arrow button on the Control Panel to select[Troubleshooting] on the Display Screen, and then press the [OK]button.
  2. Press the [Up] or [Down] arrow button to select [Service Tools], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen.
In answer to the clarification request, I suspect they have lost the admin password. Does that help you answer the question?

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 03, 2010

SOURCE: Xerox Work Centre C2424 System Error

Hi there
I found some thing maybe do for you it may not be rhe right code you have at this moment but it come in handy for you.



082122a.jpg

31,004.40:6909: it's a mechanical initialization jam error. Pull out the paper tray to make sure it doesn't have a jam. Try also to manually feed some heavy paper or card stock through the printer to make sure the sensor in the preheater isn't stuck.

39,002.40 : DRAM test failure.

39,012.40:56208: "Cycle the power" and if that does not work replace the document feeder.

39,012.41: Document Feeder Optical Failure. Replace the document feeder.

4,0XX.6x: Process Control Software Fault.

· Reset NVRAM and then retest.
· Ensure ground integrity for the system
· Replace the EEPROM chip.
· Reboot the system.
· From the System Setup menu, go to "Information", "Troubleshooting"
· Service Tools menu.
· With the cursor at the top of the Service Tools menu, press both the Up Arrow
· and Down Arrow buttons to display the Hidden Service menu.
· Reset NVRAM is in there.

Also may be handy is this.


4,0XX.6x Process Control Software Fault
Error 04,041.66
Solution 1:

a. Reset NVRAM and then retest.
b. Ensure ground integrity for the system.
c. Replace the EEPROM chip.
d. Reboot the system.

1. From the System Setup menu, go to Information --> Troubleshooting -->
Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu.
3. Reset NVRAM is in there


Solution 2:

1. Turn the system power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display, press and hold the Back and Info buttons on the control panel.
4. Hold both buttons until the display reads “Beginning Service Mode Initialization”. Release the buttons and the system reboots into service mode with the Service Diagnostics menu displayed. Hope it will help you in some way of finding the fault. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How set factory default xerox 7800

Solution : Reset the Printer to the Factory Defaults (Reset NVRAM) WARNING: Only use the tool when directed to by Xerox Service. All user and system settings will be lost.
  1. Select [Printer] on the Touch Screen.

    7800-printer-menu-select.png


  2. Select the [Tools] tab.
  3. Select [Setup].

    6700_touch_screen_tools_setup.png
  4. Select [Service Tools].

    7800-ts-tools-setup-service-tools.png
  5. Select [Reset NVRAM]. A confirmation screen will be displayed.

    7800-ts-tools-setup-service-tools-reset-nvram.png
  6. Select [Reset NVRAM] again.

    7800-ts-tools-setup-service-tools-reset-nvram1.png
Related Knowledge Bases:
0helpful
1answer

Reset imaging unit life

Usually it should do it automatically once you have replaced to a New image unit.
If you are still getting that error then you will have to change the engine control board.
You can first try this tip reset the nvram from the service diag mode some errors get stuck in the NVRAM and won't get off until a reset is done in the NVRAM. Hope this helps.
Iteminconline
0helpful
1answer

MY XEROX 7500DN when start up gives a error -warming up and hangs up...

Your fuser lamp has probably blown. Only solution is to replace fuser. After replacing fuser, you will need to go into diags and reset tech rep faults.
Press and hold back button and info button whilst turning on printer. This will put you into diags. Scroll down to NVRAM access and select. From there select reset tech rep faults. Not sure which set of faults so reset all three by highlighting and pressing ok button. You will return to the previous screen, so select reset tech rep again, scroll down to next set of codes, press ok again and so on. Once all three have been reset, press back button to go back to NVRAM access, scroll down to exit and press ok. Machine will now reboot.
3helpful
1answer

How do I reset a Xerox Phaser 4500 Centreware password to factory default.. or what is the factory default password? I have on which has been changed and nobody seems to know the PW anylonger

this should restore it to default.


By default there is no username or password required to access CentreWare Internet Services. If a username and password have been configured for CentreWare Internet Services and you do not remember the username and / or password, reset the printer to factory defaults (NVRAM reset).
To reset the NVRAM, go to the front panel's Main Menu:
  1. Select Troubleshooting, then press the OK button.
  2. Select Service Tools, then press the OK button.
  3. Select Reset NVRAM, press the OK button.
  4. Select Reset NVRAM and Reset Printer NOW, then press the OK button to reset all the settings to their factory default values.


3helpful
1answer

Xerox Work Centre C2424 System Error

Hi there
I found some thing maybe do for you it may not be rhe right code you have at this moment but it come in handy for you.



082122a.jpg

31,004.40:6909: it's a mechanical initialization jam error. Pull out the paper tray to make sure it doesn't have a jam. Try also to manually feed some heavy paper or card stock through the printer to make sure the sensor in the preheater isn't stuck.

39,002.40 : DRAM test failure.

39,012.40:56208: "Cycle the power" and if that does not work replace the document feeder.

39,012.41: Document Feeder Optical Failure. Replace the document feeder.

4,0XX.6x: Process Control Software Fault.

· Reset NVRAM and then retest.
· Ensure ground integrity for the system
· Replace the EEPROM chip.
· Reboot the system.
· From the System Setup menu, go to "Information", "Troubleshooting"
· Service Tools menu.
· With the cursor at the top of the Service Tools menu, press both the Up Arrow
· and Down Arrow buttons to display the Hidden Service menu.
· Reset NVRAM is in there.

Also may be handy is this.


4,0XX.6x Process Control Software Fault
Error 04,041.66
Solution 1:

a. Reset NVRAM and then retest.
b. Ensure ground integrity for the system.
c. Replace the EEPROM chip.
d. Reboot the system.

1. From the System Setup menu, go to Information --> Troubleshooting -->
Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu.
3. Reset NVRAM is in there


Solution 2:

1. Turn the system power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display, press and hold the Back and Info buttons on the control panel.
4. Hold both buttons until the display reads “Beginning Service Mode Initialization”. Release the buttons and the system reboots into service mode with the Service Diagnostics menu displayed. Hope it will help you in some way of finding the fault. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
1helpful
1answer

Xerox phaser 8560 nvreset - how?

According to http://www.laserquipt.com/support/idx/42/615/article/-Reset-the-Printer-to-the-Factory-Defaults-NVRAM-Reset-.html (and it worked for me):



NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAMto their factory default values. The print count and the Adobe firmwareserial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
To reset the printers NVRAM using the Service Tools menu:

NOTE: Print a Configuration Page before resetting NVRAM.
Pressand hold the [Up] arrow button on the Control Panel, and then press the[OK] button. This will automatically display the Service Tools menu onthe Display Screen.
  1. Press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
To reset the printers NVRAM using the Control Panel:
  1. Pressthe [Up] or [Down] arrow button on the Control Panel to select[Troubleshooting] on the Display Screen, and then press the [OK]button.
  2. Press the [Up] or [Down] arrow button to select [Service Tools], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen.
In answer to the clarification request, I suspect they have lost the admin password. Does that help you answer the question?
0helpful
1answer

Advice phaser 7300dn appear 10: eeprom ,help me please!

Hi,

The only thing you can do is attempt a reboot and hope for the best, otherwise call out an engineer to repair it! Or you could try and NVRAM reset but I'm not sure if that will work and be careful because you will set the machine to factory settings and may have to do a colour calibration all over again. Let me know how it goes.

Resetting all settings to default (NVRAM)
Resetting the NVRAM will reset all printer values including network, printer setup, job defaults, and color calibrations.
  1. Press the Down arrow key and scroll to Support.
  2. Press the OK key.
  3. Press the Down arrow key and scroll to Service Tools Menu.
  4. Press the OK key.
  5. Reset NVRAM will be displayed.
  6. Press the OK key.
  7. Reset NVRAM and Reset Printer NOW will be displayed.
  8. Press the OK key to reset all the settings to default.
0helpful
1answer

NVram error

I i knew the model, But what is happening is the machine is not reading the machine ram. One of the memory sticks is print memory and one contains the machine firmware.
In order of likely hood here is what has happened.
1. The memory stick simply needs to be removed and re seated in the slot.
2. The memory itself has failed. Needs to be replaced and the machine firmware reloaded.
3. The machine firmware has corrupted and needs reloaded.
4.You need to to an NVRAM reset.
5. The battery maintaining the memory has failed.
6. The main board in the machine has failed.
7. Corruption, which a reset will remove. Can't tell you how to or if you can do a NVRAM reset without knowing the model number.
0helpful
1answer

System error

7,0XX.6x Errors - Program Faults
a.
Reset NVRAM and retest.
0helpful
3answers

Error code 11,009,46:1444 on Xerox Phaser 8500

A fault code search on Xerox's website says this is an electronics module interface fault--just doesn't say how to fix it!!
Not finding what you are looking for?

152 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...