When I plug my wireless (usb) Logitech mouse into my computer, the volume control on my task bar automatically turns all the way up, and I can't turn it back down. Also, I can't scroll up and down through windows explorer folders, but I can through my browser. This is true even when I try and use the track pad on my machine. I unplugged the mouse, and plugged it into my zenbook, and had the exact same problem. I've had this mouse for about 3 years and have never had this problem until recently.
SOURCE: wireless mouse doesn't work
This problem was happening on my system but i managed to fix it easily! What has happened is your itouch software has become corrupt so it will only recognise your keyboard thus the usb connection. You will need to download/install off disc onto your computer again but do NOT go to uninstall program manager on windows as it will not appear there because even though you can access the itouch configuration panel, the database is corrupt and the administrative system will not recognise this. Just download/install via disc and it will just install with no alerts unlike most programs which will recognise the program is already installed onto the system. Once the setup is 92% it will freeze for a second then the found new hardware window will appear on screen go through that process and your mouse is back to normal and your keyboard will work via itouch software.
(Please note that this will only work on windows)
SOURCE: scroll up and down function is not working with my logitech usb mouse
move the mouse to a different USB port
SOURCE: din connector mouse scrolls up & down
this means problam in scrool wheel open the mouse and clean the wheel that does it
SOURCE: when i logged in to my computer today i plugged in
there is a connect button on the receiver also so follow the step//
press the button on receiver first and then on mouse
follow the same for keyboard also.
it should definately work for you.
3 Turn the mouse upside down to check the on/off switch. Be sure it is switched on.
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