CDP 265 5-disc player

If the disc is actually loading but won't read, try cleaning the laser lens with a cotton swab. Unplug the unit and remove the cover to access the laser. Spray a small amount of glass cleaner on the swab and gently wipe the lens of the laser assembly. Use the other end to dry it and remove excess dust. The only way you can tell if the disc is loading is to remove the top cover and observe if the disc at least loads and spins. If it does, try that procedure.

If the disc doesn't come up to the loaded position and spin (spin the disc by hand to confirm this), your gears may be out of alignment. Take the disc out, and use a screwdriver to manually turn the gear from the bottom of the unit. The gear should be visible through a small hole in the bottom toward the front of the unit. Take a slotted screwdriver and turn it until you see the laser assembly come up to the clamp that holds the disc in place. You may have to force it slightly if the gear has skipped a notch, it might "pop" as it goes past the tooth. Make sure you are turning it in the same direction as it moves when loading a disc! Once you do that, the laser should come up completely and be able to clamp the disc and read it.