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Anonymous Posted on Jun 28, 2012

Rio pro error code 24:04

When attempting to print an id, a error message comes up that reads: "General Error : Contact technical support, quoting error 24:04".

  • Anonymous Aug 23, 2013

    i had the same problem when i used cheap cards. Use original cards

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  • Posted on Jul 31, 2013
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Hi Magicard Rio Pro message:
"General Error : Contact technical support, quoting error 24:04".
Somebody help me?

  • Anonymous Aug 23, 2013

    i had the same problem when i used cheap cards. Use original cards and you will be fine

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1 Related Answer

magicard

Magicard

  • 71 Answers
  • Posted on Jan 22, 2008

SOURCE: the cards are sticking

Hi There,

Im_useless:
0.126 is not a Magicard error number. On a Rio 2 printer, the error number will be displayed on the LCD display. It should look like 02:?? or 04:??, etc.

Are the cards feeding out of the hopper?
How far into the printer have they gone before you get the error?
Are any of the dye film panels printed before the card gets stuck?
Are the cards ejected when you click on 'OK'?

Guest:
The most common reason for the dye film sticking to the cards are if they already have overcoat printed on them (you can not print over overcoat). Also, if you are printing very dense images, try selecting 'ColorSure' mode in the printing preferences, Try reducing the YMC printhead power in printing preferences.

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The cards are sticking

Hi There,

Im_useless:
0.126 is not a Magicard error number. On a Rio 2 printer, the error number will be displayed on the LCD display. It should look like 02:?? or 04:??, etc.

Are the cards feeding out of the hopper?
How far into the printer have they gone before you get the error?
Are any of the dye film panels printed before the card gets stuck?
Are the cards ejected when you click on 'OK'?

Guest:
The most common reason for the dye film sticking to the cards are if they already have overcoat printed on them (you can not print over overcoat). Also, if you are printing very dense images, try selecting 'ColorSure' mode in the printing preferences, Try reducing the YMC printhead power in printing preferences.
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