Hard reset the HTC touch, but the system doesnot move from the screen which displays "This operation will delete all your personal data,......... or press other keys to cancel.
1st pressed the Enter key, but nothing happened later pressed the other key to cancel, still the same screen.
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Dear mate try to reset your phone hard i.e"Hard Reset", Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default,
Release the TALK and END buttons, and then press ENTER on your device.
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.
To perform a hard reset
Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:
3. Release the TALK and END buttons, and then press ENTER on your device.
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.
To perform a soft reset
Use the stylus to press the RESET button found at the bottom of your device. Your device restarts and displays the Today screen.
press and hold the center joystick button, and the volume down buttons.
dont leave those two!
and now power on the device. wait for a gray screen asking you to make a clean boot. press the volUP or volDOWN button and after about 5 minutes your device will make an hard reset (clean boot) and will restore it to factory settings.
You have to execute a "hard reset". The exact method depends on the exact type of HTC phone you have. You should Google for "HTC Touch <your exact phone type> hard reset" and follow those instructions.
Make sure you follow the instructions properly. When it still doesn't boot up, you can always perform a firmware upgrade/reset, that's almost guaranteed to work, but is complicated and might break your warranty (depending on wether you bought the device yourself or got it as part of a package deal from your provider).
I just had this happen to me yesterday. I fought with my phone for about 3 hours removing the battery and trying to restart it. It would take about 5 minutes for it to finally boot and once it did the touch screen would not work. So I did a hard boot and within 5 minutes my phone was back to normal. I lost all my contacts but I just did a restore with the backup software. To do a hard boot hold down the red and green buttons on the front of the phone and push the reset button on the bottom of the phone with the stylus. The reset button is on the right side of the power/usb plug. As I said my phone was back to normal in just a few minutes.
or 831 usd
Hi:
I have the same problem too.
help me some prob
Same Here
My phone does not respond to my stylus. Tried hard reset but but ask you to touch screen to proceed.
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